Lynn C Wallace

Led compliance with the Middle States Commission on Higher Education (MSCHE) at The College with strong communication and interpersonal skills to work effectively with peers, stakeholders, and leadership. Served as The College’s Accreditation Liaison Officer with advanced analytical and problem-solving skills to support leadership's focus on continuous improvement. ◆ Worked closely with leadership, faculty, and each department to direct compliance efforts with accrediting standards using strong organizational, planning, and presentation skills. ◆ Performed research and maintained current knowledge and best practices in ever-changing compliance environment; educated stakeholders on current reporting requirements and accreditation processes. ◆ Managed Self-Study Steering Committee comprised of 20 leaders within The College, with particular emphasis on critical analysis and ensuring appropriate documentation of all activities. ◆ Supported Strategic Planning to inform stakeholders on impact of accreditation regulations. ◆ Prepared and submited annual institutional data updates to ensure compliance with accrediting body requirements. ◆ Attended and actively volunteered with relevant conferences hosted by the MSCHE, ACBSP, and other regulatory bodies. ◆ Served as The College’s key resource with respect to accrediting body regulations. ◆ Maintained current files of accreditation handbooks and guidelines, self-studies, evaluation reports, schedules of evaluations, and copies of correspondence related to accreditation.

Change agent bringing competencies as an executive to a mission-driven organization, to leverage specific experience in program development, diplomacy, advocacy, financial oversight, and compliance to improve the lives of individuals with disabilities and their families in our communities. ◆ Responsible for administering a not-for-profit with a staff of seven, annual budget of over half a million, endowment of more than 2 million, and additional real estate assets worth more than 1 million in a city with a population of nearly 1.6 million. ◆ Directed staff of AmeriCorpsAbility, Youth Leadership, Child Advocacy, Adult Advocacy, Legislative Advocacy, and Neurodiversity in the Workplace initiatives. ◆ Successful grant writing for support from the Pennsylvania Department of Education (PDE); the Coleman Institute for Cognitive Disabilities at the University of Colorado; and AmeriCorps, the Corporation for National & Community Service.

Collaborated with Executive Director and team to develop and administer the initiative, Neurodiversity in the Workplace, in trainings which led to immense approval and excitement by educators, counselors, service providers, and state agencies. Developed curriculum to reflect best practices; with the objective to share practical strategies to better prepare students on the autism spectrum for higher education and/or employment. ◆ The Preparing Transition Age Youth with Autism for Employment initative is oriented to the needs and interests of principals and senior administrators throughout the Commonwealth of Pennsylvania. ◆ Vital training modules included: Self-advocacy and Disclosure to promote independence; Managing sensory differences; Emotional regulation and expression; and Understanding the unwritten rules of the workplace. ◆ Organized logistics and held accountable for responsible fiduciary implementation of the resources, and specifically those connected to the Pennsylvania Department of Education grant for Preparing Transition Age Youth for Employment initiative. ◆ Developed ground-breaking resource in the form of an online, open access Wiki space, rolling out access and promoting connection among stakeholders to enhance the website and share experiences.

Applied executive-level and ethical leadership as the founding Vice President to improve experiences for over 80,000 students worldwide. Selected to investigate students’ complaints by providing independent, impartial, and confidential services including dispute resolution and policy feedback. ◆ Mobilized experts, specializing in compliance and ethics, and fellow internal leaders to accommodate and accomplish 73 inquiries throughout 2016. ◆ Worked with internal and external constituents to mediate and resolve conflicts to reduce potential litigation 80% in 2016. Informed Chair of the Board of Trustees quarterly on key topics and actions. ◆ Exceeded goals through a combination of judicious interviews, policy evaluations, professional communication, and assessment of current services. ◆ Facilitated quarterly training sessions for all staff and faculty through online and in-person meetings to educate on ethical leadership and advocacy involving compassionate support services. ◆ Implemented a tracking system utilizing questionnaires to measure effectiveness and continually improve quality of output. Individuals were very satisfied with process and outcome in 87% of responses to questionnaires. Indirect and direct costs such as those incurred in training and managing cases were easily outweighed by the benefits delivered in student retention.

Trusted advisor reporting to the President and CEO, effectively led institutional accreditation and served as the co-chair of the self-study steering committee for the institution’s 2011 Higher Learning Commission (HLC) Comprehensive Evaluation Visit for reaffirmation. ◆ Supervised team of 80 executives, staff, faculty, and students involved in collaboration across units to support re-accreditation objectives for APUS, an online university offering more than 200 associate, bachelor’s, and master’s degree programs. ◆ Served as the Accreditation Liaison Officer, Assurance System Coordinator, and as an HLC Peer Review Corps Consultant Evaluator on behalf of APUS for the HLC. ◆ Successful with 100% approval rate by HLC of new bachelor’s degrees and master’s degrees submitted 2009-2015. ◆ Member of APUS Committee on Persistence and Completion; drafted and submitted the university’s application to the HLC Academy on Student Persistence and Completion. ◆ Involved in APUS achieving HLC initial accreditation in 2006, HLC approval of restructure of APUS Associate of Arts degree in General Studies, HLC change request for Liberal Arts degree granting status in response to new Higher Education Opportunity Act, and HLC-accepted progress report on program reviews and learning outcomes assessment. ◆ Supported initiatives to successfully achieve programmatic accreditation. ◆ Involved with the university’s Foundations of Excellence initiative which partners with the John Gardner Institute for Excellence in Undergraduate Education.

Built the foundation for the Office of the President, hiring and training six high-performing staff members who were cross-trained and professionally developed through best practices and a team-oriented vision to support the APUS Chief Executive Officer/President and the APUS Chief Financial Officer. University became publicly traded (NASDAQ: APEI) in 2007, increasing role significantly. ◆ Managed travel, projects, correspondence, expenses, meetings, and sensitive materials. ◆ Maintained comprehensive documents and files, and contributed to all applicable web site postings for the leadership and board. ◆ Supervised preparation of applications and requisite documentation for licensure within the states, confirmation of requirements or eligibility for licensure. ◆ Interacted with community leaders involved with charitable activities which support the university’s mission. ◆ Assisted the board and leadership with board meeting coordination.

Interviewed, trained, counseled, and motivated 500 adult volunteers, 400 high school students, and 100 college students. Indirect and direct costs such as those incurred in recruiting, training, and managing volunteers are easily outweighed by the benefits delivered by the volunteers. Over 1,000 volunteers managed by a staff of three proved to be an excellent management ratio. ◆ Innovator of a revised Volunteer Program that created an efficient, thorough, and positive experience in the culture of volunteerism at FMH. Increased number of hours volunteered by 30% over three-year period. ◆ Evaluated and supervised high school and college students in the volunteer program and the internship program; provided performance appraisals to school and university coordinators.

One of four coordinators, host to over 300 events annually. Utilized campus via 10,000 seat arena; 2,000 seat Fine Arts Center; 36 meeting rooms; 116 hotel rooms; 200 classrooms (summer); over 10,000 residence hall spaces (summer). Managed extensive and profitable summer conference housing program. ◆ Trained 200 student employees annually for various positions. ◆ Worked closely with conference supervisors regarding logistics, catering, lodging, meeting space, activities, audio-visual, computer access, and classrooms. ◆ Ensured prompt analysis and post-consultation financial wrap-ups for programs. ◆ Expertly organized to maintain up to 14 concurrent conferences, from planning to completion, at any given time of the year.