Manoj Thakur

Leading the technology strategy and engineering execution for India's open network backbone. Focused on architecting highly scalable, interoperable frameworks to democratize digital commerce and drive digital inclusion at a population scale. Spearheading the integration of emerging technologies like GenAI to unlock new efficiencies, empower small businesses, and build the technological foundation for a Viksit Bharat 2047.

- 0 to $1B+ ARR: Directed the engineering vision and execution for the Adobe Experience Platform (AEP), scaling the product from inception to a market-leading enterprise platform driving over $1B in Annual Recurring Revenue. - Massive-Scale Engineering: Architected core platform infrastructure—including Data Foundation, Edge Store, and Unified Profile and Identity—capable of processing petabytes of data and billions of transactions, supporting over 4 billion unique profiles for an enterprise customer globally with ultra-low latency. - GenAI & Platform Innovation: Defined a multi-year roadmap integrating GenAI, data intelligence, and cloud infrastructure. Led the development of the Knowledge Base (the data foundation for GenAI Agents), enabling semantic search and real-time AI experiences. - Multidisciplinary Leadership: Built and nurtured a thriving, high-performing India hub comprising software engineers, data scientists, AI researchers, and SREs. Successfully transitioned the Advertising Cloud DSP engineering charter from the US to India, significantly streamlining operations and increasing group profitability. - Enterprise Growth: Acted as the Executive Sponsor for JPAC customers, directly bridging complex engineering with business strategy to strengthen enterprise partnerships and accelerate global adoption.

- Unified Platform Architecture: Architected and scaled a single, centralized gaming platform supporting multiple high-traffic freemium applications across the Indian market. - Hyper-Growth & Efficiency: Propelled the business to 5x growth by designing highly optimized systems, successfully scaling operations and user volume without a proportional increase in infrastructure spend. - High-Performing Culture: Built and nurtured an engineering organization centered on operational excellence, driving a culture of automation, innovative problem-solving, and continuous improvement.

- Hyper-Scale User Systems: Led the engineering teams for core user services (login, subscriptions). Architected systems to flawlessly handle a 25x traffic surge during the flagship Diwali sales, directly driving user acquisition and conversion during peak load. - Intelligent Supply Chain Architecture: Built the next-generation fulfillment platform for Ekart Logistics from the ground up. Designed and launched core foundational engines, including the Real-time Fulfillment Planner and End-to-End Orchestrator. - Automation & IoT Innovation: Spearheaded automation projects for Ekart mother hubs and successfully piloted IoT solutions for real-time logistics tracking, bridging hardware and software capabilities.

Head of Engineering, IP & Media BU - Zero-to-One Big Data Innovation: Led the engineering vision and successful launch of multiple V1 big data analytics platforms for top-tier global telecommunications and enterprise clients, establishing technology as a core competitive differentiator. - Enterprise-Scale Architecture: Architected highly scalable, distributed data processing pipelines. Leveraged advanced data frameworks to solve complex computer science problems and manage massive data volumes at a telco scale. - Organizational Transformation & Leadership: Transformed the division into a highly agile, world-class product engineering organization capable of competing with top global startups. Championed a human-centric culture focused on recruiting top talent, optimizing processes, and nurturing the next generation of technical leaders.

- Global Ecosystem Reliability: Directed the Sustaining Engineering charter for Windows CoreOS and Server, ensuring the stability, security, and performance of the global Windows install base. - Business Process Innovation: Spearheaded organizational and process innovations to streamline the feedback loop between production environments and future Windows releases, enhancing overall product resilience.

- Organizational Turnaround: Successfully transformed the Bangalore OpenVMS engineering group into a high-functioning, independent operating unit, achieving zero attrition through a focus on leadership development and team culture. - Innovation & Intellectual Property: Directed the group’s expansion into patent generation and strategic field engagement, fostering a culture of innovation within mission-critical server environments.

- Protocol Architecture & RFCs: Contributed to the foundational research of IPv6 and VoIP systems, including participating in the drafting of standard IETF RFCs. - High-Scale Network Engineering: Led the product engineering for High-Speed Analyzers (HSA) and architected massive-scale billing systems for Tier-1 global telcos like KDDI. - Systems Leadership: Directed end-to-end delivery of complex computer science products, scaling multidisciplinary teams and establishing rigorous engineering processes for high-throughput environments.

Involved in activities at all the levels i.e. Development, Maintenance, Support, Enhancement of the product, Co-ordination of the various activities. Effort estimation, Involvement in project discussion etc were activities.