Manoj V

●Contribute to the strategic direction and governance of a statewide nonprofit advancing economic and financial education for K–12 students. ●Serve as Founder & Chairman of the ACEE Technology Committee, providing technology governance and oversight, and guiding investments aligned with ACEE’s mission. ●Led the launch of ACEE on Venmo Charities, opening up new donation streams and enabling access to over 100 million users. ●Oversaw the redesign and relaunch of the ACEE website (azecon.org), enhancing public access to financial literacy resources and engagement opportunities. ●Support curriculum development, outreach, and marketing initiatives through active membership on the Marketing Committee. ●Collaborate with board peers and executive leadership to measure impact, drive program growth, and advocate for equitable, high-quality education in economics and personal finance.

Defining and implementing a comprehensive vision and strategy to enhance the reliability, observability, resilience, security, stability, scalability, and efficiency of Stax while reporting directly to the CIO. Stax is a comprehensive, subscription-based SaaS platform that empowers businesses with flexible, multi-channel payment processing, billing, and invoicing capabilities. ● Architect the vision for a technology operations roadmap and leverage it to inform, execute, and guide the strategic and tactical budget planning process that accelerate the business objectives. ● Led the transition from a co-located datacenter to AWS, enhancing system resilience, operational flexibility, and scalability for accelerated growth. ●Provide strategic direction, centralization, and oversight of end-to-end engineering and operational processes, implementing industry best practices to improve mean time to respond (MTTR), mean time resolve (MTTR), and mean time to detect (MTTD) enhancing the customer experience. ● Formulate and deploy long-term strategic plans for acquiring and enabling efficient, cost-effective technologies. ● Partner and align between business strategies, enterprise transformation activities, and technology directions, including setting strategies, policies, standards, and practices. ● Direct the development and execution of an enterprise-wide incident management/response, disaster recovery, business continuity plan, and service level agreements (SLAs). ● Collaborate with C-Levels (CEO, CTO, CPO, CMO, CFO, COO) to ensure that all solutions are aligned with the company's overall technology strategy and goals.

Provide strategic, outcome-based, and data-driven leadership in building highly observable, scalable, and reliable core cloud and infrastructure services that enable a hyper-elastic, optimized Venmo Cloud. The Venmo Cloud serves as the foundation for delivering a highly efficient software as a service (SaaS) ecosystem that operates 24x7, supports real-time payments to over 100 million customers and merchants, and processes billions of dollars in transactions. Reporting directly to the CTO. ●Recruit/Lead engineering leaders, agile leaders, software engineers, PM, and infrastructure engineers responsible for delivering secure and compliant public cloud-based computing, Container Service, Networking/Routing, Data infrastructure, Shared Services (SRE, Observability, Alerting/Monitoring), and Operational Excellence (Financial and Technical Operations). ●Led engineering and product strategy for core infrastructure and shared services—including compute, networking, observability, messaging, and monitoring/alerting—driving cloud-native solutions to enhance service reliability and scalability across the Venmo Cloud ecosystem, supporting payments, peer-to-peer transfers, crypto, data platform, cards, logins, profiles, and internal platform teams. ●Driving engineering, and product ownership of Data Lake/Data Warehouse and pipelines that support marketing, customer support, legal, machine learning, and artificial intelligence with use cases in customer acquisition, fraud detection, regulatory compliance and reporting, and development of personalization and recommendation engines. ●Instilled operational and financial rigor, discipline, and leadership, driving cross-functional and company initiatives for transformative cost savings, innovation, and optimization success on a multi-million dollar scale. Enhanced and standardized Venmo observability and elevated the organization's cloud strategy execution to achieve exceptional 24x7 results.

Provide global executive leadership in transforming Wells Fargo's global private cloud (Infrastructure as a Service, IaaS) and core engineering organization to utilize modern engineering methodologies and technologies that enable and accelerate Wells Fargo transformation from a traditional bank to a fintech. Supporting both internal and external facing cloud applications and systems 24x7. While managing a cross-functional team of 100+ across multiple geographic areas. ●Introduced and accelerated the transformation toward a product-center IT and away from project-based delivery models, including more modern practices like DevOps, SRE and Agile, that have yielded quicker business results, improving customer experiences and better alignment toward business goals. ●Championed the implementation of outcome-based/goal-based deliverables that included quantifiable metrics such as availability, adoption rates, first-time build success, time to market (TTM), mean time to recover (MTTR), mean time to detect (MTTD), and green to green time. ●Spearheaded the development of a Command Center for comprehensive monitoring and reporting of cloud platform metrics, resulting in enhanced performance visibility, reducing downtime, and improving incident response times. ●Developed an engineering culture of exploration and experimentation that led to the conception, proof of concept, and adoption of infrastructure as code, which increased the speed and consistency of virtualized resources. ●Recruited/led the hiring of directors, senior managers, software engineers, and infrastructure engineers across the organization by tapping into my network of talent.

Selected to join and form the Office of the Chief Information Officer (OCIO) to lead and drive the business of IT and accelerate the multi-year digital transformation of Intel from a PC company to a Data company. Responsibilities include defining and executing workforce strategies, infrastructure management, operational efficiencies, financial management and IT governance for Intel's IT global departments comprised of over 700 employees, $150 million budget, 6 countries, and 3 IT organizations (Software Defined Infrastructure, Software Defined Networks and Digital and Business Solutions) ● Partnered and optimized global workforce to align with business initiatives that drove $2million profitability. ● Provided consultation to Senior Vice Presidents (SVP), Executive Vice Presidents (EVP) and Chief Information Officer (CIO) on infrastructure investment strategies that provided the highest return on investment (ROI) and net present value which eliminated over 32 million in redundant investment and non value returns.

Selected to define and execute the global strategies of resources, financials, operations, and investment strategies of an IT Infrastructure Service (Software Defined Infrastructure) composed of 300+ employee workforce, a $75 million budget, and 4 countries. Accountable for the cross-functional leadership of cloud and cloud strategy, team management, vendor management (VMWare, Hewlett Packard Enterprise (HPE), Amazon Web Services (AWS) and Microsoft Azure), operational excellence, and portfolio management of products which include Data Center, Public and Private Cloud Services, Managed Cloud Services, Storage and Operations. ● Accountable for the alignment of key infrastructure products and capabilities against business objectives ● Manage, analyze, and partner with executive leaders on Intel'20m dollar Cloud Program with focus on optimized costs that have the highest return on investment(ROI) ● Communicated to Chief Information Officer(CIO), and Senior Vice Presidents on operational readiness, strategic objectives, and project status across the Software Defined Infrastructure portfolio or products and services. ● Led a group of Directors and Vice Presidents (VPs) in developing a multi-year digital transformation strategy, which included bench-marking multi-cloud services on Amazon, Google and Microsoft, optimizing people, processes, operations and the technology against current and anticipated constraints. ● Chaired the management review committee, which analyzed new projects, current project status and customer issues. ● Led the operational readiness committee, reviewed major incidents, change related defects and over all operational health of global infrastructure and services. ● Led the IT Service Management governance board which drove consistent metrics, processes and communications across IT.

Accelerated the transformation of Intel’s private cloud computing program to extend to public, hybrid and multi-cloud models through managing the engineering strategies of a globally diverse 70+ person organization.  Responsible for defining and executing Intel's IT global cloud transformation program including application rationalization and transformation, migration strategies, operations, cloud engineering, developer enablement, cloud COE,  financial oversight of a $30 million, vendor management (AWS, Azure, Google), cloud operations and new cloud-based services.  ● Drove end-to-end migrations from on-premise data centers to cloud platforms, and modernized legacy on-prem applications by adopting SaaS and COTS solutions, improving agility and reducing costs ●Work closely with customers, stakeholders, and product management teams to align resources to value streams and define strategies to optimize delivery of public and private cloud services. ● Hands on product manager in an agile environment responsible for SDLC of an enterprise application solution that enables all developers at Intel to determine right infrastructure that fits their applications needs ● Prepare and manage multi-million dollar cloud budget and introduced cost control initiatives to align with corporate strategic objectives and report out to Vice Presidents, Directors and Managers on findings and opportunities. ● Provide leadership and guidance to the strategic objective of modernizing and transforming IT in a cloud-first environment by analyzing, inventorying and profiling 2500+ enterprise applications, and developing process for landing applications onto infrastructure. ● Partnered with engineering team and principle engineers on launching the proof of concept (POC) of the private cloud platform into the public cloud enabling the multi-cloud experience for enterprise applications ● Analyzed ServiceNow data to improve efficiency, customer experience, and speed issue resolution.

Drove the delivery and business-planning process of infrastructure services which included: Platform as a Service (PaaS), Infrastructure as Service (IaaS), Storage Area Networks (SAN) and Data Center across cross-functional teams. Responsibilities included: definition and execution of product delivery roadmaps, capturing and realizing the highest return on investment (ROI) through prioritization of capabilities, analyzing consumer needs, and cloud market trends. Managed a team of ten global product managers and software engineers responsible for various infrastructure products/services. ● Aligned hosting products/services change and release activities and established a governance board to deliver operational excellence across the portfolio that drive efficiencies and consistency in change management process, incident management processes and configuration and asset management. ● Established and led the Operational Readiness Committee, which included executive leadership and leaders across the hosting organization, to review performance KPIs, incidents, change-related incidents, and problems. This initiative improved incident management, reduced issue recurrence, and enhanced overall system stability ● Assessed current and emerging cloud technologies and market/industry trends in order to inform platform and services strategy. ● Established processes and ratified service management KPIs to deliver consistent and repeatable results across all of hosting products and services ● Advanced cross organizational leadership and influencing without authority in order to deliver results ● Managed the Hewlett Packard Enterprise (HPE) vendor relationship for the delivery of warranty and maintenance to physical servers across world-wide data centers. ● Inspired and managed a cross organizational team of developers to modernize and transform a web application in order to improve the user experience, reduce costs and to deploy on to cloud foundry

Promoted into role based on technical skill set and knowledge base to lead a team of 5 agile and devops engineers from architecture through development and deployment of an full stack inventory management system for managing Intel's private cloud computing meta data. Led the team through SDLC, all project functions, working closely with project manager to ensure completion within set expectations. ● Hands on management of an agile environment, iterative development spanning designing, planning and implementing, proof of concepts, prototyping, integrations, database management, micro-services, SOA, Rest APIs, enterprise level software solutions and developing on SaaS products (i.e. Service Now) ● Received IT Division Recognition Award for delivery of Service Management with infrastructure to enable “Full Stack” Service Management for Open Cloud