Marc Jover Goma

Create your minimum viable product (MVP) in less than 2 months. That is the concept of the "Estartapea". Spanish startup Short notice: If you want to test and give feedback, you are more than welcome. It is currently in Beta (testing phase) ——— Siempre buscando ideas adyacentes o transformadoras, a veces ajenas a los mercados y a los perfiles del cliente habitual. Por eso soy el CINO (Chief Innovation Officer)

Develop the overall project plan with the goal of creating a best in class customer experience for our prospects and customers. - Managing a team of Product Owners - Understand how projects create synergies within the same program and enhance them • Develop the overall project plan with the goal of creating a best in class customer experience • Understand how projects create synergies within the same program and enhance them. • CX and Customer Journey analysis/definition. • Manage all aspects of the project(s): costs, planning, implementation, monitoring, operational issues, tracking, completion, follow-up. • Liaise with various business teams (UX/UI team, Marketing, Strategy) to sync up on systems solution and customer satisfaction. • Leading a dedicated team of Product Owners.

I was involved in “idea generation” and took responsibility for programming the first Minimum Viable Product (MVP) so our solution could be shared with prospective clients. I built the front end, back-end, the database and eCommerce platform. We currently have 3 paid pilots. At the moment I sit in the board of advisors.

Leading some of the largest ecommerce plays for the group. I oversee day-to-day Ecommerce operations in partnership with tech partners and agencies while coordinating all European markets. • Leading eCommerce for SEAT – business metrics can be provided if/when required. • Responsibility for a squad of engineers, QA resources and front-end teams (designers, UX, service designers…). I work with marketing and sales teams as well. • I create schedules for red-status projects, manage deadlines, contingency plans and expectations in Leadership and various stakeholders groups. • I am responsible for the UX & Customer experience across devices (desktop, tablet and mobile). • I own the backlog and review it on a regular basis with technical teams as well as business stakeholders. • As certified SCRUM master I also lead Capability building initiatives to embed Agile within the group.

I lead all Digital Platforms and everything related to our “Connected Car” initiative. My portfolio of Projects has different stakeholder groups and timelines, most of them market sensitive. • I work and coordinate all European markets, and land our projects in partnership with technology providers, digital agencies and R&D colleagues from different parts of our business. • I am responsible and accountable for Customer Experience and usability across multiple devices (including HMI – car -). • As Digital lead I am responsible for identifying possible data & cyber threats and come up with contingency plans to cope or mitigate potential issues.

I shape technology decisions and investments. In my role, I own digital content, user experience for all of SEAT digital platforms (Brand/Importer websites, Car Configurator and Customer Web Portal) and digital business KPIs. • Budget holder to ensure timely completion of project/features. • Responsible for developing any necessary materials, guidelines or processes to facilitate the on-going use of our current platforms, overseeing their business performance to ensure functionality and efficiency. • Determine the MVP, manage backlog, KPIs, A/B tests… • Act as the main point of contact for the entire company in relation to digital platforms.

I represent our client’s interests so they can build and deliver optimal solutions and products so that the end user is willing to consider and ultimately pay for them. • Responsible for developing materials, guidelines or processes to encourage the on-going use platforms. • I work with my client’s internal and external stakeholders to set priorities – they are based in UK, US and DE. • I develop and own risk assessment and contingency planning and make sure all project KPIs are met.

I started my own business to develop new business ideas that satisfy unmet needs by incumbents in their respective industries. Over the course of 4 years we had a portfolio of initiatives covering a number of industries. Some examples of the work that I did during this time: • I developed a smartphone application that reached more than 50K users in just 3 weeks. • I created solutions for incumbents in the retail, leisure and transportation industries • I started a venture in the peer-to-peer lending industry with a product aimed at discounting invoices and creating a new type of stock market.

As a consultant I developed frameworks and software programs based on IT Standards and client’s needs. • Translating client (marketing) requirements into rule-based technical solutions. • Tackling technical troubleshooting issues • I had my first experience motivating and coordinating cross-functional teams.

Determine the best way to establish alliances with technology partners (Partner).