Marcelino Marc De Santiago

I drive business efficiency, scalability, and profitability by developing and spearheading commercial and operational excellence, organic sales growth, and customer satisfaction initiatives. One of my most significant contributions here was increase sales and streamlining the order-to-cash cycle. I did so by leading a process mapping initiative to identify and close order processing gaps. I also enforced the use of an underutilized MRP tool, implemented Six Sigma practices, and created agile sourcing and manufacturing processes. As a result, I shortened the order-to-cash cycle by ~60%, consequently improving the cash flow. Another important accomplishment to increase sales: I created a technological center at a strategic location and executed marketing strategies to attract and engage potential customers. I also generated client buy-in by featuring cutting-edge product prototypes at the center. As a result, I closed multiple lucrative deals, delivering a 200%+ sales increase. KEY SKILLS: Business Growth, Market Share Gain, Risk Management, Regulatory Compliance, Talent Development, Global Supply Chain Optimization, Vendor Management, Transformational Leadership, Lean Manufacturing.