MB

Mario B.

Global Head of Customer Experience & Digital Transformation - AI | MBA IESE
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Email: ****@****.***
LinkedIn: Mario B.
Location: Zurich, Zurich, Switzerland
Last updated: 04/08/2026 19:18 PM
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About

Mario B. is from Zurich, Zurich, Switzerland. In Mario's previous role as a Global Head of Customer Experience & Digital Transformation at Habasit, Mario worked in . Prior to joining Habasit, Mario was a Head of Customer Experience & Digital Transformation Western Europe. Business Excellence at Straumann Group and held the position of Head of Customer Experience & Digital Transformation Western Europe. Business Excellence. Prior to that, Mario was a Head of Customer Experience, Digital Transformation & Business Strategy (within Marketing function) at Naturgy from Jan 2012 to Jan 2020. Mario started working as Head of Business Development & Sales - Digital Transformation Solutions (Marketing & Sales function) at Ricoh Europe in Jan 2009. From Jan 2003 to Jan 2007, Mario was Senior consultant – Digital Transformation at Indra Group. Prior to that, Mario was a Engineer at ST Engineering, based in France from Jan 2003 to Jan 2003.

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Mario B.'s past jobs
Company: Habasit
Title: Global Head of Customer Experience & Digital Transformation
Period: Jan 2023 - Present (3 years, 7 months)
Company: Straumann Group
Title: Head of Customer Experience & Digital Transformation Western Europe. Business Excellence
Period: Jan 2021 - Jan 2023 (2 years)
Company: Naturgy
Title: Head of Customer Experience, Digital Transformation & Business Strategy (within Marketing function)
Period: Jan 2012 - Jan 2020 (8 years)
Company: Ricoh Europe
Title: Head of Business Development & Sales - Digital Transformation Solutions (Marketing & Sales function)
Period: Jan 2009 - Jan 2012 (3 years)
Company: Indra Group
Title: Senior consultant – Digital Transformation
Period: Jan 2003 - Jan 2007 (4 years)
Company: ST Engineering
Title: Engineer
Period: Jan 2003 - Jan 2003
Location: France
Mario B.'s education
IESE Business School
MBA
MIT Professional Education
Applied Agentic AI for Organizational Transformation
Universitat Politècnica de Catalunya
Telecommunications Engineering
IMT Atlantique
Ingénieur Télécommunication
ISDI
Master Digital Business
Mario B.'s top skills
Business Strategy Project Management Change Management Management Strategy Business Development Administración y dirección de empresas Business Planning Management Consulting Gestión de proyectos Estrategia empresarial Estrategia Energy Consultoría de estrategia y operaciones Plan de negocio Retail Team Leadership Financial Modeling Market Research
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