Maryam Seveur

Current role expanded to include additional system and processes under Under Amrour’s Corporate Services umbrella including legal, facilities, accounting/finance, people and culture, and the corporate communications teams. Focused on evolving global technology approach to include human centric design thinking. Leads joint decision making on the right projects, tools, and teammates as well as design and rationalize technology solutions. • Leads decision making forums on the right projects, tools, and teammates across corporate services business functions. • Introduced a 3 to 5 years’ strategic roadmap to support improving processes and customer experience across a multibillion-dollar brand and reduced cost by 25% across the corporate services function. • Contributed to reducing 40% backlog for IT resources in just 3-months for corporate services function area by responding to and redirecting demand to encourage self- sufficiency within functions and lessen dependency on IT.

Steered continuous improvement process for optimizing HR processes to offer excellent HR service delivery, formulate documents and process maps efficiently, and successfully migrate more than 100 manual processes onto current HR systems. Collaborated with HRBPs for shaping and implementing effective HR strategies and KPI’s for achieving key business objectives. Supervised diverse HR service delivery and integration teams that engaged in turning demand into winning business cases for HR projects, integrating HR systems, and delivering training to teammates on integrated changes and solutions. • Partnered with the HR staff members to develop and deliver a 5-year people and culture roadmap based on process improvements and customer experience, which resulted in securing a multibillion-dollar brand and decreasing cost up to 25%. • Administered HR IT operating budget exceeding $300M annually for executing all activities within the allocated budget. • Received recognition for applying more than 45 demand initiative and 5 successful projects in a calendar year. • Increased HR engagement score by 10% that promoted retention of talent, fostered customer loyalty, and improved organizational performance and stakeholder value. • Spearheaded all aspects of programs and projects for enhancing the HCM (Human Capital Management) customer experience across the entire global portfolio, which led to increasing organizational productivity.

Direct a wide range of quality assurance and change management onshore/offshore functions and more than 200 employees and consultants that involved in managing multiple systems, including ERP, supply chain, retail, business to business e-commerce, and integrated systems across the global organization. • Devised QA strategy by utilizing a broad scope of quality assurance knowledge for more than 180 integrated systems as part of a billion-dollar ERP (enterprise resource planning) implementation to manage the business and automate back-office functions related to technology and human resources. • Headed and guided the global IT quality assurance team in designing quality programs, facilitating smooth testing procedures, reducing errors, and increasing efficiency and productivity to meet customers’ requirements.

Employed SAP FMS (Fashion Management Solution) to manage vertically-integrated processes. Monitored functions of projects and formulated estimates, schedules, resource plans, and KPIs to make sure all project deliverables within a specified timeframe and budget. • Delivered IT leadership for a team of more than 20 onsite/offshore QA staff and more than 250 global super users/testers in providing high-quality testing solutions and identifying and resolving issues. • Offered strategic support in the system selection and implementation of HPQC (HP quality center) application lifecycle management for software requirements management, test design/execution/automation, and defect management.

Executed Under Armour’s global service management platform that managed and maintained a record of incident management, change management, knowledge management, demand management, and service request management. Established migration plan, test scripts/policies, and QA methodology, involving test and defect management plan. Designed user acceptance testing policies for verifying the software to make sure software handled required tasks in real-world scenarios, according to specifications, along with launching the global super user program with the support of vision business partners. • Liaised with IT and functional resources for generating annual deployment and release calendar that used across the IT organization to display the schedule and timeline of all the releases. • Built and led the IT QA team consisting of 5 QA analysts that carried out the deployment of more than $6M capital and $2M enhancement projects in 2016, which led to boost profit. • Spearheaded re-structuring of major program re-organization for various purposes, along with merging multiple productive QA groups into one cross-functional team for reducing operating costs and accomplishing common goals efficiently.

Optimized the utilization of resources to match the available resources with the needs of the organization to achieve established goals, also scaled the QA team with internal full-time employees, part-time temps, and offshore test teams. Planned and organized daily management meetings to discuss and resolve issues. • Monitored multiple test projects for waterfall and agile methodologies to provide a rigid model at end of every phase with a quality deliverable, as well as coordinated with clients throughout the project for giving feedback to tweak the product and features as best suitable for the business and the client.

Analyzed data in Excel and generated key performance metrics to evaluate the success of an organization, also facilitated functional teams in converting business and functional requirements into test plans and test cases for the successful transformation. • Produced detailed test plans and test cases that described software testing scope/activities for unit, functional, load, stress, regression, GUI, and negative testing, as well as determined whether a system under test satisfied all requirements. • Tracked and reported test results and product/test quality through JIRA for bug/issue reporting, resolution, and data collection