Maxime Manseau
About
Maxime Manseau is from Paris, Île-de-France, France. Maxime is currently CEO (Customer Experience Officer) at Zest.
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Maxime Manseau's current jobs
Zest lets your customers make a screen recording of their issue so the support team can deeply understand what’s going on, and resolve it 10x faster. 1200+ Support and Success teams are already using Zest. 🚀 What makes Zest different from another screen recorder? - Customers don't need to download anything. 🪄 - Zest integrates with Zendesk, Intercom, Service cloud, Helpscout & Freshchat. - It's been specifically built for customer-facing use cases (eg. getting console logs alongside recordings so your dev team has everything needed when you escalate the issue) 🤖 Results: 133% increase in 1st reply closures, 52% Decrease in Average Time for Resolution 📈