Meredith Hosey Nevels

Develop and implement the DEI strategy for WW Customer Service, define priorities, establish goals, leadership accountability mechanisms, and measures of success for over 60K+ employees in 20+ countries. Provide insights, knowledge, and perspective to leadership team while taking a balanced consultative approach to enable the business to achieve successful I&D outcomes through strategic and tactical/operational execution. Construct customized plans of action by business unit and geo as needed for specific areas of opportunity (recruiting, inclusive leadership and work culture, equity across the talent funnel). Embed processes and closed loop feedback mechanisms into the business to drive integration and execution of the diversity and inclusion goals and programs. Provide leadership and coaching to VPs and Directors via one-to-one and group interactions as needed.

Responsible for managing and executing projects and activities related to Diversity, Equity and Inclusion (DEI) across Amazon Web Services (AWS) and Amazon's external partners. Developed, executed, lead, and measured our DEI initiatives in areas including talent acquisition, talent development, and employee engagement/retention; products and services and related marketing efforts. Partnered with the central Amazon Global Diversity, Equity & Inclusion (GDEI) organization to drive adoption of corporate-wide programs into the Amazon Web Services organization, coordinate collaboration opportunities, and incorporate and share best practices.

Partnered with a team of recruiters and sourcers focusing in the areas of diversity candidate talent search and placement, process improvement and strategy development. Fostered a collaborative team environment and a strong service oriented culture that ensured delivery of efficient, effective, quality driven service to internal customers and met customer service level agreements. Successfully managed, prioritized and created DEI strategies, benchmarks and metrics to achieve customer hiring goals and SLAs. Extensive knowledge of Talent Acquisition and functional areas of the business, excellent at forging dynamic relationships with business leaders, hiring managers and HR business partners. A solid reputation for being exceptional at client/account management, strong organization skills and possess strong verbal and written communication skills,

Responsible for engaging with the Sales leadership team to define the talent acquisition agenda with key deliverables such as; developing a candidate generation strategy optimized for each business group, driving innovative recruiting and staffing initiatives, collaborating strategically with key sourcing partners and meeting client/candidate satisfaction targets. Led and developed Enterprise Sales recruiting strategies in partnership with key business and Talent Sourcing partners, with focus on building new organizations and long term, effective hiring practices.

Performed as a recruitment subject matter expert with the ability to manage customer/partner expectations through a deep understanding of return on investment. Built and maintained a robust network of potential candidates through proactive market research and on-going relationship management while conducing in-depth interviews of potential candidates to gauge interest. Recommend ideas and strategies related to recruitment that will contribute to the long-range growth of the company/business by implementing new processes and fine tuning standard processes for recruiting to deliver the highest quality results to the business, Built and maintained a robust network of potential candidates through proactive market research and on-going relationship management while conducing in-depth interviews of potential candidates to gauge interest.

Created a global Operations Readiness Strategy in close partnership with Operation’s LT, HR business partners and other key leaders to lead and engage global employees to accelerate Operations’ transformation to a mobile-first, cloud-first world. Leveraged the needed subject matter experts to develop the right content and messages for maximum business impact with a heavy bias on innovative delivery for ease of consumption. Drove ongoing execution of the (Win With People) WWP initiatives, including managing and driving monthly team syncs, collaborating to create impactful WWP quarterly plans, and managing Operations Awards & Recognition program.

Led and developed multiple recruiting strategies in partnership with key business and Talent Sourcing partners, with focus on building new organizations and long term, effective hiring practices. Solid success in complex recruiting environments with the ability to succeed in both high volume hiring as well as filling niche job positions utilizing various candidate generation resources. Implemented operational excellence within the team by: Improving efficiencies through Ops Model implementation and adoption of processes and metrics Preparing reports for Quarterly Business Reviews for deep dive on Recruiting performance and activity within the Sales team Partnered effectively with HR partners to manage client relationships and to prioritize hiring needs and reqs Collaborated effectively with internal partners, such as Compensation and Benefits, College and MBA Recruiting, Central Sourcing, Diversity and GTA Marketing teams to ensure a high-quality experience for hiring managers and candidates.