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Merve Silahci

Driving Business Growth & Customer-Centric Transformation
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Email: ****@****.***
LinkedIn: Merve Silahci
Location: Düsseldorf, North Rhine-Westphalia, Germany
Current employer: Henkel
Current title:
Global Voice of Customer Operations Lead
Last updated: 09/04/2026 03:53 AM
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About

Merve Silahci is from Düsseldorf, North Rhine-Westphalia, Germany. Merve is currently Global Voice of Customer Operations Lead at Henkel, located in Düsseldorf, North Rhine-Westphalia, Germany. In Merve's previous role as a Co-Founder & Chief Commercial Officer at Pripec , Merve worked in Düsseldorf until Dec 2024. Prior to joining Pripec , Merve was a Co-Founder & Strategy Lead at Entrepreneurial Venture and held the position of Co-Founder & Strategy Lead at Essen, North Rhine-Westphalia, Germany. Prior to that, Merve was a Chief of Staff, Digital Technology at E.ON, based in Essen Area, Germany from Apr 2019 to Feb 2020. Merve started working as International Customer Experience Manager at E.ON in Essen Area, Germany in Jun 2016. From May 2014 to May 2016, Merve was Customer Experience Process Leader at E.ON, based in Istanbul, Turkey. Prior to that, Merve was a Digital Marketing Consultant at iEngaged, based in San Francisco Bay Area from Jan 2013 to Apr 2014. Merve started working as Marketing Specialist at Ortopro Orthopaedics in Istanbul, Turkey in Jan 2011.

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Merve Silahci's current jobs
Company: Henkel
Title: Global Voice of Customer Operations Lead
Period: Jan 2025 - Present (1 year, 4 months)
Location: Düsseldorf, North Rhine-Westphalia, Germany
Merve Silahci's past jobs
Company: Pripec
Title: Co-Founder & Chief Commercial Officer
Period: Apr 2021 - Dec 2024 (3 years, 8 months)
Location: Düsseldorf
Company: Entrepreneurial Venture
Title: Co-Founder & Strategy Lead
Period: Mar 2020 - Mar 2021 (1 year)
Location: Essen, North Rhine-Westphalia, Germany
Company: E.ON
Title: Chief of Staff, Digital Technology
Period: Apr 2019 - Feb 2020 (10 months)
Location: Essen Area, Germany
Company: E.ON
Title: International Customer Experience Manager
Period: Jun 2016 - Mar 2019 (2 years, 9 months)
Location: Essen Area, Germany
Company: E.ON
Title: Customer Experience Process Leader
Period: May 2014 - May 2016 (2 years)
Location: Istanbul, Turkey
Company: iEngaged
Title: Digital Marketing Consultant
Period: Jan 2013 - Apr 2014 (1 year, 3 months)
Location: San Francisco Bay Area
Company: Ortopro Orthopaedics
Title: Marketing Specialist
Period: Jan 2011 - Dec 2011 (11 months)
Location: Istanbul, Turkey
Company: Ortopro Orthopaedics
Title: Supply Chain Specialist
Period: Jan 2010 - Dec 2010 (11 months)
Location: Istanbul, Turkey
Company: Oracle
Title: ERP Consultant, Supply Chain
Period: Jan 2009 - Dec 2009 (11 months)
Location: Istanbul, Turkey
Merve Silahci's education
University of California, Berkeley
MBT
2012 - 2012
İstanbul Özel Saint-Joseph Fransız Lisesi / Lycée Français Privé Saint-Joseph d'Istanbul
Baccalauréat Français
1996 - 2004
İstanbul Ticaret Üniversitesi
BSc
2004 - 2008
Merve Silahci's top skills
Marketing Business Case Development Marketing Communications Project Reporting Digital Strategy Customer Experience Language Skills Social Media Marketing Marketing Transformation Marketing Strategy Group Communication Strategic Initiatives Market Research Project Leadership Market Analysis Customer Advocacy Project Management Digital Business Digital Transformation Business Strategy
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