Michael Jude
About
Michael Jude is from Kirkland, Washington, United States. Michael is currently Director, Infrastructure Engineering at Alaska Airlines, located in Greater Seattle Area. In Michael's previous role as a Compute Platforms Manager at Alaska Airlines, Michael worked in until Jun 2019. Prior to joining Alaska Airlines, Michael was a Manager, IT - Infrastructure Services at Clearwire and held the position of Manager, IT - Infrastructure Services. Prior to that, Michael was a Manager, IT - Desktop Support at Clearwire from Oct 2011 to May 2013. Michael started working as Desktop Support Lead at Clearwire in Jan 2011. From Jul 2009 to Jan 2011, Michael was Executive Support Engineer at Clearwire. Prior to that, Michael was a Field Technician at Denali Advanced Integration, based in Bellingham and Redmond Washington from Oct 2005 to Oct 2009.
You can find Michael Jude's email at finalscout.com. FinalScout is a professional database with business professional profiles and company profiles.
Michael Jude's current jobs
Michael Jude's past jobs
• Managed operations team for OS, VMware, enterprise computing infrastructure and Hitachi Data Systems storage platforms and architecture design • Lead migration effort to new computing, networking and storage infrastructure in three data center environments (Lab, Staging and Production) o Estimated savings of $4 million over 3 years • Partnered with business leaders to ensure proper communication and priorities were addressed for data center operations
• Directed the planning, design, production and management of desktop support systems and processes for the enterprise • Developed creative and cost efficient solutions for complex and high priority projects o 2012 - $100K/year saved in unified communications service migration o 2012 - $140K saved in Microsoft licensing o 2013 - Developed upgrade solution for Windows 8 that maximized user effectiveness • Responsible for vendor performance, evolving operational capabilities, and demonstrating operational excellence • Mentored staff to improve general desktop support knowledge and facilitated professional development through training and 1 on 1 activities
• Planned, coordinated and supervised activities of 9 desktop support technicians throughout the organization • Primary liaison to business partners for desktop support projects and operations • Managed the creation of run book documentation, knowledge base articles, and ensured appropriate communications to end users for all desktop support activities • Provide immediate and professional support to executive staff throughout the organization o Awarded Clearly the Best (Employee of the year) in 2010
• Ability to identify and fulfill customers needs with the best product, service or advice • Adjusts to changes in work environment and recommends beneficial changes in work procedures • Ability to multitask and work with minimal supervision in a fast paced, challenging environment