Michelle Bezerra

 Management of direct and indirect procurement from the factory and 10 subsidiaries in Brazil, responsible for packaging, raw materials, and indirect items (MRO, services, administrative items, marketing and HR contracts;  Preparation of management reports for performance and market analysis.  Preparation of various presentations on procurement performance.  Management of the procurement dashboard and identification of processes that do not comply with the company's purchasing policy.  Construction and approval of budget processes.  Management of the supply area with a focus on optimizing operating costs for distribution in more than 80,000 stores across Brazil.  Responsible for the COMEX area, focusing on exporting coffee and importing equipment and machine accessories.

Management of purchasing department for direct and indirect, establishing e assurance the goals accomplished, through KPIs and leadership for an annual spend of 300MM; Monitoring of the main cost drivers, to establish strategies and direct negotiations; Analysis of business opportunities, with strategic suppliers, through market monitoring, and seeking to increase product margins, with better negotiations; Search for better strategies to increase payment terms with suppliers, in search of healthy cash flow and looking at the company's working capital; Support to the planning team for better MOQ and LT negotiations aiming at better inventory management and avoiding standing capital; Development of new suppliers, to generate competitiveness and also flexibility in the chain and design of purchasing processes, ensuring compliance in all decisions; Leadership and team engagement to not only achieve goals, but also to seek opportunities and develop them for the next career steps;

Prospecting, development, approval and approval of new suppliers with the team from Japan; Budget planning and construction and medium / long term strategic mapping to balance mix of national x international supply; Responsible for Import and Export area (Drawback exemption and suspension); Implementation of inventory coverage control, establishing inventory reduction goals; Implementation of KPIs: OTIF, quotation control, material receipt rules, supplier performance evaluation, import cost management; Leadership of S&OP meetings, seeking better accuracy from forecast, in addition to engaging the sales team to achieve the goals; Management of the purchasing team (direct and indirect) totaling an annual spend of 150MM; al spend of 150MM;

Strategic Sourcing elaboration and definition for Bar Soaps, Fragrance and Viscous Categories, evaluating global opportunities in order to reduce de TCO (total cost ownership), and also considering quality, service level and payment term; Prices negotiation for new projects acquisition and renegotiate e projects in progress, based on supply chain knowledge, drawing the strategic and giving opportunities for business with new suppliers; Identify and support of Suppliers Qualifications for Latin America suppliers, guarantee the development, leading actions with technical areas; Definition and Guarantee that the execution and development of Strategic Sourcing will contribute with Natura’s strategic for short and long term; Build supply contracts to guarantee that the qualifications and selection process are following the compliance;

Coordinate projects to start local manufacturing in Latin America, defining scope, deadlines, costs and resources needed; Coordinate technical implementation team and project analysts in each country; Evaluate risk of implementation and build the projects budget. Follow and report activities and goals of the project; Lead kickoff meetings and follow up the schedule with the project team to report the project status to the stakeholders; Identify, negotiate and implement solutions to achieve the global client needs;

Responsible by supply planning of materials (packaging and raw materials) and finished goods in the distribution center, coordinating the team responsible by labeling and assembly of kits as well; Responsible by demand planning of regular line, launch and promotional products, and also coordinate de implementation of meetings and S&OP proceeds; Coordinate actions to reduce the inventory level, reducing the cost to maintain the service level by parametrizing the minimum inventory level, defining safety stock and additional volume when it was necessary; Lead critical meetings with Global Planning Team, in order to avoid backorder items, through evaluating the modal of the shipments, alternative suppliers and inventory of other countries; Responsible for build and present the Suply Chain's KPIs, explaining and showing the evolution of service level, forecasting performance and inventory cost);

Management of new products launch projects, elaborating documentation to innovation committee, leading projects meetings, coordinating the activities to guarantee the deadline, considering packaging, dates and costs; Elaborative and maintenance of projects schedules with projects team, evaluation of alternatives scenarios; Coordinate alternatives to elaborate action plans to achieve the deadline to all unities of Latin America;

Responsible for project management to launching new products and coordination and control of activities and due date deadlines. Negotiating dates and activities with responsible departments in order to project schedule can be maintained, looking for alternatives with responsible departments, such as supply chain, logistics, purchasing, packaging engineering, etc., reporting the status of projects to Marketing department and disclosing KPI's for the directors of the departments involved, not only with the status but also as possible delays and reasons.

Monitoring of product launch actions and results analysis, short and long term demand planning, market analysis versus sales planning. Monitoring of purchase intention surveys and SUPER HIT’s performance evaluation. Support for product launch actions and results analysis. Sales behavior analysis, such as incentive, merchandising, position in the brochure, history of selling similar products, etc.

Control of contract extension, calculations and readjustment statements. Responsible for preparing documentation for bidding. Analysis of public notices and commercial proposals, as well as the execution of reports. Negotiation and discounting of contracts and adjustments. Preparation of correction letter and request for billing issue. Registration of contracts and customers in the SAP system and preparation of commercial proposals.

Customer service. Survey of documentation for the company's accounting. Purchase of office supplies and quotation with new suppliers. Sales team support.

Quotation, issuance and control of trade bills and invoices, bank bills and settlement of securities in the portfolio. Issuance of financing reports to customers (vendor), tax calculations and payment control, cash and receipts. Negotiation and collection, data collection for future credit analysis.