Mike Hamershock

I am starting with Adobe on September 14th, 2020, in a new role, with much yet to be learned. Change is inevitable, and I always embrace it for the challenges and growth it brings!

In my current role as a Senior DCM for Digital Realty, I am responsible for all critical facility operations at 2 sites in Hillsboro. One is a 4.5 MW critical load, custom-built to customer-spec Data Center. The other is a campus location currently in commissioning for a 600,000 square foot building, one of two planned. I oversee Security, Facilities, and Remote Hands teams, who, along with our support vendors, number around 75 on site staff. The PDX10 build, with our Trane RTUs, slab floor design, and cold-aisle containment systems utilizes the extensive outside air cooling that Hillsboro offers to drive our PUE to 1.15 at full load. Our 2N+1 Toshiba G9000 UPS systems have helped us deliver 100% uptime since a July 2012 commissioning. Siemens PLC controlled switch gear is backed by Cummins 2 MW gensets to deliver 1,125 kW per 5000 square foot data hall. We monitor and manage it all with a Tridium BMS system. The PDX11 and 12 buildings will total over 1.2 million square feet, together supporting 100 MW of critical load. They use a 4-to-make-3 catcher redundant design to deliver 6 MW to 8, 38,000 square foot data halls per building. Liebert DSE units with an economizing pump system that bypasses compressor when OAT allows, improving efficiency and PUE, deliver cooling in an N+2 setup. A dedicated substation feeds 34.5kV Vista switch gear that delivers the power through Siemens distro and Schneider VX UPS systems on Li-on batteries, all backed by 32 Cummins 3 MW gens per building. These are monsters and service delivery at this scale will no doubt be a challenge!

Having moved from eBay to Digital Realty, I oversaw site operations at a new facility in Rancho Cordova. SMF10 was a small (4 MW) site serving a critical infrastructure client with 24x7 support requirements. I was responsible for all facets of Operations: Security, Facilities, and Property Management. I coordinated raised floor installations with my customers and a variety of vendors, managed and trained staff in Disaster Recovery and Emergency Response protocols, and delivered data to a variety of internal and external audit and regulatory bodies. I was the main contact point for all site issues. It was a typical DCM role - many hats, phone on 24x7, always trying to stay in touch with the pulse of the site.

At eBay I oversaw Data Center operation support teams and vendors for all raised floor facilities in California: 4 colo sites and 2 campus locations servicing over 50,000 square feet of raised floor. My direct environment contained 15000+ production servers, network, and storage systems and delivered in excess of 99.99% uptime over my tenure.

I started with eBay as a temp hire Sites Technician after being laid off at the CAISO contract following a wonderful professional experience at that organization. I was hired to perform rack and prep on hardware installations into racks. I progressed to Site Lead, then outsourcer Ops Manager, and finally was hired into the Site Supervisor role - all in a period of about1 year. As Site Super, I oversaw operational service delivery for 4 sites, 30,000+ sq feet of raised floor, 9000+ production assets, and 8 staff.

Oversaw teams delivering operations support for Windows, Unix, Storage, Backup, System/Application Monitoring, and 24x7 NOC services. I had 22 direct reports across many technical areas of expertise. The extremely challenging technical and political environment forced me to grow beyond my technical comfort zone.

Ran Windows and email security and spam teams for an energy-services client.

6 years USAF followed by about 12 years working for a number of Federal Gov't organizations primarily in Central and Eastern Europe, the Near East, and the Balkans. Presidential and VIP visit support and more.