Minesh Shah
About
Minesh Shah is from San Francisco, California, United States. Minesh works in the following industries: "Computer Software", "Internet", "Apparel & Fashion", "Food & Beverages", "Computer Games", "Consumer Goods", "Retail", and "Automotive". Minesh is currently Chief Operations Officer at Stitch Fix, located in San Francisco, California, United States. In Minesh's previous role as a Vice President, Operations at Stitch Fix, Minesh worked in San Francisco Bay Area until Oct 2020. Prior to joining Stitch Fix, Minesh was a Senior Director, North America Operations at Tesla and held the position of Senior Director, North America Operations at Fremont, CA. Prior to that, Minesh was a Vice President of Global E-Commerce at UNIQLO, based in San Francisco, CA from Jan 2014 to Jan 2017. Minesh started working as Vice President of Operations at NatureBox in San Carlos, CA in Jan 2012. From Jan 2010 to Jan 2012, Minesh was Vice President of Operations and Interim COO at Walmart.com, based in Brisbane, CA. Prior to that, Minesh was a Senior Director of Operations at Walmart.com, based in Brisbane, CA from Jan 2008 to Jan 2010. Minesh started working as Vice President of Marketing and General Manager at SugarSync in Palo Alto, CA in Jan 2007.
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Minesh Shah's current jobs
Minesh Shah's past jobs
Responsible for vehicle delivery operations (from customer purchase through physical delivery), vehicle distribution network (comprised of high-velocity urban delivery centers and medium-volume service centers), introduction of mass-market Model 3, home delivery strategy and execution, final mile logistics and delivery readiness, inside sales (including Model 3 reservation to order conversion), and all state-specific delivery regulatory and compliance issues.
Responsible for building foundation for global e-commerce sales acceleration across Asia, Europe and North America, with focus on supply chain logistics (inbound receipt, rapid fulfillment and 2-day delivery), omnichannel integration, customer service and technology platform development. Co-led San Francisco office -- company's center for digital and e-commerce excellence -- and US e-commerce business unit.
Senior executive leader of NatureBox, the leading online brand and service for healthy snack food, providing consumers with an easy and personalized way to enjoy over 130 different healthy, delicious and distinctive snacks. Responsible for day-to-day operations, including supply chain logistics, merchandise and inventory planning, customer service, customer experience and personnel development.
Responsible for entire supply chain, including inbound supply (merchandise procurement and transportation into distribution centers), order fulfillment (through Walmart stores, distribution centers and third party facilities), outbound transportation (to customers' doors and Walmart Stores), reverse logistics, omnichannel operations (supply chain and in-store experience) and finance operations (fraud prevention and interchange expense). Significant P&L responsibility and ownership. As Interim COO, reported to CEO of Walmart.com and part of company Executive Committee.
Responsible for customer service (both in-house and third party customer service centers), end-to-end customer experience (website experience, order fulfillment, customer service and returns), procurement and inbound supply, outbound transportation, omnichannel operations and finance operations.
Responsible for all aspects of marketing and direct-to-consumer channel. Member of executive team. Launched flagship SugarSync product, a cloud computing-based solution for syncing, accessing and backing up digital files, recommended by The New York Times, Wall Street Journal, BusinessWeek, CNET and more.
Responsible for all customer acquisition for first-of-its-kind online poker subscription service that allows customers to win cash prizes without gambling.
Responsible for customer acquisition, customer retention, online branding, email database growth, supplier marketing and website merchandising. Served on founding team and helped build team to scale with business.
Formulated and implemented cross-marketing and cross-merchandising strategy to increase average revenue per customer. Conducted qualitative research and data mining to understand customer cross-purchasing behavior.
Led formulation and scale-up efforts for dishcare product introductions into 6 Latin American markets. Directed product development of FDA-regulated products (fastest growing market segment), achieving benchmark vertical start-ups for Dawn and Joy Antibacterial brands. Initiated $9MM recurring annual savings program for North American manufacturing operations.