Miran Huseynov
About
Miran Huseynov is from Baku, Baku, Azerbaijan. Miran is currently Unit Manager at Positive Call Center Solutions, located in Üsküdar, Istanbul, Turkey.
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Miran Huseynov's current jobs
* Turkish Airlines project was initiated in December, 2020. Our call center services are provided in 3 languages: English, Russian, Azerbaijani. There are 150-200 employees involved in this project. - Hiring, training, coaching, and leading call center representatives as they provide support for customers - Identifying trends and establishing call center goals - Collect and analyze call-center statistics (sales rates, costs, penalties, goals) - Lead team meetings and give presentations to executives - Prepare work schedules to ensure sufficient coverage - Ensure that all employees adhere to the company policies and regulations - Oversee the budget plans and track expenses of the call center