Misheck Hakulandaba

Co-founder member of Berry Gifford ltd. Oversight of business operations for the Leaving Care Services and Commissioning of Regulated Children's services

Strategic executive lead accountable for the clinical mental health direction, governance, operational delivery, and organisational alignment of mental health services. - Formed and implemented Elite Care’s clinical Mental Health Strategy, aligning evidencebased practice, innovation, and organisational priorities to deliver high-quality, recovery focused care. - Led development, review, and embedding of evidence based mental health standards, policies, and clinical guidelines to ensure best practice consistency and regulatory excellence. - Provided professional mental health leadership and acted as bridge between Board, executive team, clinical services, and frontline staff interpreting strategy, assessing organisational mood, and maintaining balance between operational demands and clinician safety/wellbeing. - Developed and executed the annual Operational Plan (derived from the strategic plan and Board input), addressing budget, staffing, fundraising/development, and strategic partnerships. - Advised and supported the Board of Directors in fulfilling governance duties, including policy formulation, financial oversight, fundraising strategy, and performance evaluation of the mental health portfolio. - Analysed performance, quality, financial, and clinical reports; communicated insights, trends, and actionable recommendations to drive informed decision making. - Documented Executive/Board meeting outcomes, assigned action items, tracked progress, followed up rigorously, and reported results to maintain accountability. - Served as designated fact-finding lead for the Chief Executive Officer on critical issues and opportunities conducting reviews, stakeholder engagement, analysis, and solution proposals.

Line Management to the company’s healthcare managers Lead efforts to define the future direction of Clinical Operations Develop Clinical Operations KPIs (goals and objectives) & ensuring alignment with Company vision and strategic plans. Managing client and stakeholder relationships effectively, tactfully and commercially Ensure successful execution of site management and monitoring clinical activities Budgetary management and Cost Control Coaching, developing and leading the management team to provide exceptional quality service. Quality, Audit & Regulatory compliance-e.g. CQC Development and review of operational policies Clinical Governance Chairperson

Managing the Delfryn House, Delfryn Lodge & Rhyd Alyn Hospitals HiW Regulatory Compliance Leadership and Change management Business links with External Funders including CCG and Health Boards Keeping occupancy at 100% Marketing and business development Budget Manager inclunding Budget Setting and Financial Planning Complex Disciplinary & Grievance Investigations Key Staff Recruitment & Induction

CQC Regulatory Compliance Budget control Leadership and Change management Business links with External Funders including CCG and Health Boards Keeping occupancy high Marketing and business development RIDDOR reporting Safe Guarding Lead/ reporting Audit and Compliance

Specialist Female Psychiatric Intensive Care Unit. - Led the operational and clinical management of a female PICU, delivering high-quality, person-centred care to acutely unwell women presenting with the most challenging and complex mental health crises. - Collaborated closely with local law enforcement agencies to support timely Mental Health Act assessments, place-of-safety admissions, and safe transfer of care. - Ensured full compliance with CQC regulatory standards, maintaining outstanding governance, risk management, and quality assurance across all ward activities. - Held budgetary responsibility, including effective resource allocation, workforce planning, and cost control to optimise service delivery within financial frameworks. - Oversaw rigorous scrutiny, audit, and compliance of Mental Health Act (MHA) documentation, ensuring legal adherence, accuracy, and timely reporting. - Conducted specialist clinical assessments, including NHS Continuing Healthcare (CHC) evaluations, and contributed to multi-disciplinary formulation and care planning. - Acted as key liaison with the Pan-Birmingham Mental Health Commissioning Team to influence service commissioning, pathway development, and strategic alignment. - Chaired the regional PICU Forum, facilitating best-practice sharing, service improvement initiatives, and collaboration across inpatient mental health providers. - Led staff performance and development through NHS Knowledge and Skills Framework (KSF) appraisals, clinical/management supervision, training needs analysis, and recruitment/retention strategies. - Provided expert clinical and managerial supervision to the multidisciplinary team, fostering a supportive, reflective, and psychologically safe working environment. - Served as Deprivation of Liberty Safeguards (DoLS) lead, ensuring appropriate authorisation, best interest decision making, and rights-based practice in line with the Mental Capacity Act.

Deputy to Hospital Manager Responsible for all Clinical issues & Resources Chairing CPA and Section 117 meetings Managing a Staff group of 60 personnel Infection Control audits and standards