Mo Khan
About
Mo Khan is from Tesla Giga Factories. Mo works in the following industries: "International Trade & Development", "Package/Freight Delivery", "Higher Education", "Information Technology & Services", "Consumer Electronics", and "Automotive". Mo is currently Workplace Programs Analyst at Tesla, located in Tesla Giga Factories. In Mo's previous role as a Inside Sales Rollout Program Advisor at Tesla, Mo worked in Mid Atlantic - Mid West - Great Lakes Regions until Mar 2021. Prior to joining Tesla, Mo was a Owner Advisor at Tesla and held the position of Owner Advisor at Washington D.C. Metro Area. Prior to that, Mo was a NSO Operations Specialist at Apple from Jan 2019 to Apr 2019. Mo started working as Product Specialist at Apple in Greater Minneapolis-St. Paul Area in Oct 2017. From May 2016 to Dec 2017, Mo was Ambassador at DAAD German Academic Exchange Service, based in Greater New York City Area. Prior to that, Mo was a International Peer Advisor at Gustavus Adolphus College, based in Saint Peter, MN from Sep 2016 to May 2017. Mo started working as Ambassador of International Students at Gustavus Adolphus College in Saint Peter MN in Dec 2014.
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Mo Khan's current jobs
Mo Khan's past jobs
Streamlined the product ownership and sales operations through forecasting, planning, and strategizing to deliver exceptional service for the Tesla owners. Managed IT related issues through troubleshooting processes while maintaining high standards for the organization’s security. Engaged in creative problem solving in presenting financial, technical, lifestyle and practical solutions for going electric to the customers. Managed the fleet of inventory between the market to deliver exceptional results on timely manner. Key Contribution: - Promoted to IT Management Lead for recreating effective solutions at DC City Center - Maintained above expectation results in different KPI's consistently from 2019 to 2020
Organized operation to open Flagship Apple Store in Downtown Washington DC
Leveraging my keen interpersonal skills and business acumen, I’m responsible for educating customers on Apple products and generating leads from local and small business clients. My job calls on me to enhance the vision, strategy, and execution of Apple’s best practices and values by troubleshooting technical devices and supporting an environment that drives team members to succeed. Key Contributions: - Generated the highest revenue amongst the sales staff during from January 2018 December 2018 - Ranked top 3 consistently in all the KPI's set for the role - Commended by senior leaders for possessing clear vision, strong communication skills, and analytical and critical thinking abilities.
Worked with organization’s partner institutions to create effective strategies for growth and new business development creating opportunities for all the stakeholders. Communicated with Consulate General of Germany in Chicago regarding the details related to immigration for the stakeholders of the institution. Reported to DAAD New York office regarding engagement activities between partner institutions and stakeholders. Key Contributions: - Developed key strategies for marketing analysis which led to 15% increase in business engagement - Commended by Director General of German Consulate for educational peace efforts between Germany and U.S.
- Hold weekly advising drop-in hours and advise prospective study away students - Conduct informational meetings for students to explain elements of study away at Gustavus - Present with CICE staff member about study away in First Term Seminar classes - Coordinate the semester study away fair and the January-Term study away fair - Suggest and coordinate re-entry program - Contribute to the pre-departure orientation for the outgoing students - Produce marketing materials for CICE events to recruit students - Coordinate program provider visits Key Contributions: - Increased enrollment in Study Abroad programs by 7% - Developed a program for students to deal with reverse culture shock
- Maintain the database of international students admission applications as well as schedule Skype calls for prospective students. - Answer questions of students related to Gustavus's admission application process and student life at Gustavus. - Visited high schools internationally for recruitment of prospective students. Key Contributions: ● Successfully increased international enrollment by 20% through implementing effective recruiting strategies. ● Nominated as Board of Trustee Admissions and Enrollment position to develop strategies for enrollment
In a consultant role, I help bottom-line accountability for conducting root-cause analysis pertaining to membership decline. I carefully reviewed the organizational structure, supported solutions planning, and conducted evaluations of qualitative data. I also gave a detailed presentation with recommendations to the board based on findings. Key Contributions: - Spearheaded efforts that resulted in a 20% increase in memberships. - Provided ground base for the board members to establish the brand name of the organization
Earlier in my career I was in charge of overseeing project timelines for identifying issues in the Customer Support Department. It was on me to put into place productivity and quality enhancements and seek out innovative improvements to customer support efforts. I also provided analytical decisions and efficient solutions for marketing strategies. Key Contribution: ● Raised customer satisfaction by 33% by establishing a new style of Customer Support Management. ● Cultivated and closed a blue-chip sales lead valued at over 3M AED.