Mohaiminul Islam
About
Mohaiminul Islam is from Dhaka, Dhaka, Bangladesh. Mohaiminul works in the following industries: "IT Services and IT Consulting". Mohaiminul is currently Web Designer at Web Deginig. Mohaiminul also works as Professional Freelancer & Web Designer at Mohaimin, a job Mohaiminul has held since Jan 2020. In Mohaiminul's previous role as a eCommerce Operations Specialist at Western Digital, Mohaiminul worked in United States until Jun 2022. Prior to joining Western Digital, Mohaiminul was a WordPress Support Technician at StellarWP and held the position of WordPress Support Technician at United States.
Go to finalscout.com and type Mohaiminul Islam's name into the search box for a free email address. FinalScout is a professional database with more than 500 million business professionals and 200 million company executives.
Mohaiminul Islam's current jobs
Mohaiminul Islam's past jobs
Manage all level 3 customer service escalations in applicable regions. Manage and monitor all fraud activity for the store. Assess fraud risks and implement measures to eliminate risks. Respond to customer chargebacks across all payment providers. Process customer refunds through several payment gateways. Work cross-functionally with technical teams to implement new features and functionality that enhance the customer experience. Manage third party relationships related to payments, transportation and others. Generate operational performance reports. Train Level 1 and Level 2 customer service agents on store policies and new procedures. Provide additional support for digital marketing, demand generation and merchandising teams.
As a WordPress Technician: Answer customer tickets in priority order with detailed responses to ensure best experience possible Tweak, optimize, and investigate WordPress installations Have a continuous eye for improvement Create informative, well-written documentation