Mohamed Fahmy
About
Mohamed Fahmy is from Egypt. Mohamed is currently Chief Executive Officer at IST Networks, located in Cairo, Cairo, Egypt.
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Founded IST in 2002 and ever since enjoyed an exciting journey of growth, innovation and transformation of a company that once started with a couple of employees and now is the largest cx systems integrator in the Middle East with over 100+ Clients many of which are leading or well recognized in their industry, 250+ Talented Employees, $30m+ Revenues with growth YoY 20% Over the years IST expanded its markets covering the Middle East and Turkey through its offices in KSA, UAE, Bahrain, Egypt and Turkey. Through IST's commitment, investment, trust earned & strategic partnerships with Cisco, Genesys, Verint and other innovative companies IST grew into the leading Contact Center systems integrator in the Middle East. Believing in helping our customers server their clients better through innovation, IST established an unmatched R&D Arabic Language and speech innovation Center (LSIC) in 2015. Today LSIC focuses on delivering in Arabic Text to Speech, Text Analytics, Chatbots, and Speech to Text Solutions. Understanding What Egypt has to offer in terms of a highly talented cost effective operations, IST developed a new business model "Contact Center Plug & Play" where customers can rent on demand office space fully equipped with all infrastructure, contact center technologies & telecom connectivity. Today IST serves many international clients with over 5000m2 worth of facilities. With the disruptive wave of cloud throughout the IT and Contact Center industry, IST launched in 2017 its OmniCloud powered by Genesys offering its customers and the market yet again another innovative model