Mohammed Faisal

A Highly professional IT executive with over 26 years of experience; an “out of the box” thinker with effective communication, change management, strategic and result orientation competencies. Skilled strategist who transforms Business strategic plans into SMART workable solutions with sound approach “IT-Business Alignment practices” that helps to achieve greater results. A “Digital Transformation Strategy (5-Year Plan)” was formulated & successfully executed with agile project methodology, effective business collaboration and clear action plan to enable business to achieve better results during challenging economic condition. Formulated short-term and long-term plan to shift IT role from “Technology Support & Service Management (TSM)” to “Strategic Business Partner (SBP)” with focus on creating values, innovation and customer centricity. Initiated several Strategic projects & initiatives like BPD “Business Process Digitalization” using BPM solution to eliminate manual process & business risks, “Block-chain based Loyalty Program” to enhance Customer Experience, Upselling and compelling reason to retain existing customers. RPA based process Automation” to optimize process efficiency & cost optimization. Created a culture of “Data Driven Decision Process” in the organization through “Data preparations & Transformation Journey” which is key to get accurate result, business insight, predictions and stakeholders trust on information and reports. Executed more than 30 IT projects/Process Automations in less than 24 months with an agile project methodology focusing on creating values and improving efficiency & productivity in business operations. Revisit budget, asset utilization & executed several cost optimization initiatives to make huge saving for the Group. Executed “IT Business Partner Model” program to build more customer centric services. Implemented “Green Computing or Green IT” to reduce carbon footprint and support for group’s CSR initiative