Najam Hafaeez

Support VoIP products from Grandstream IP Phones, IP-PBX, telephony cards, gateways, IP-surveillance, door phones, intercoms, video conferencing and other accessories Ahead in Asia - For Everything VoIP With Asterisk Regional VoIP Distributor (voice over IP) transmission of voice and multimedia content over Internet Protocol (IP) networks We are the Regional distributor and retailer of VoIP products; IP Phones, IP-PBX, Telephony Cards, Analog & Digital Gateways, 3G & 4G LTE GATEWAYS, IP-Surveillance, Door Phones, Intercoms, Audio / Video Conference and other accessories.

Extensive experience in various aspects of Information Technology field covering different tiers of Support, Microsoft Products, Cisco Products, IPPBX Products, Dell Products, 3rd party applications integration, IT Projects Management and Operations Management. Participated in large IT projects at big organizations of different industries. Proven analytical, problem-solving, presentation and team management skills. Team-oriented with superior communication, project management and supervising skills. Specialties IT Support, IT Project Management Skills,open source Products, PBX devices, Cisco Products, Dell Products.

Meeting with clients to determine requirements; working with clients to define the scope of a project; planning timescales and the resources needed; clarifying a client's system specifications, understanding their work practices and the nature of their business; travelling to customer sites; liaising with staff at all levels of a client organisation; defining software, hardware and network requirements; analysing IT requirements within companies and giving independent and objective advice on the use of IT; developing agreed solutions and implementing new systems; presenting solutions in written or oral reports; helping clients with change-management activities; purchasing systems where appropriate; designing, testing, installing and monitoring new systems; preparing documentation and presenting progress reports to customers; organising training for users and other consultants; being involved in sales and support, and where appropriate, maintaining contact with client organisations; identifying potential clients and building and maintaining contacts.

Determines annual unit and gross-profit plans by implementing marketing strategies; analyzing trends and results. Establishes sales objectives by forecasting and developing annual sales quotas for regions and territories; projecting expected sales volume and profit for existing and new products. Implements national sales programs by developing field sales action plans. Maintains sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors. Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand. Completes national sales operational requirements by scheduling and assigning employees; following up on work results. Maintains national sales staff by recruiting, selecting, orienting, and training employees. Maintains national sales staff job results by counseling and disciplining employees; planning, monitoring, and appraising job results. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Contributes to team effort by accomplishing related results as needed.