Neal Erickson
About
Neal Erickson is from York, Pennsylvania, United States. Neal works in the following industries: "Computer Software". Neal is currently Chief Technology Officer at Schedule Engine, located in Lancaster, Pennsylvania Area. Neal also works as Principal at Heedworks, LLC, a job Neal has held since Sep 2013. In Neal's previous role as a Director, Software Architecture & Engineering at BankMobile, Neal worked in Lancaster, Pennsylvania Area until Aug 2017. Prior to joining BankMobile, Neal was a Web Developer at Clipper Magazine and held the position of Web Developer. Prior to that, Neal was a Web Developer at Sharp Innovations, Inc. from Mar 2007 to Apr 2011. Neal started working as IT Specialist at Red Lion Controls in May 2005.
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Neal Erickson's current jobs
Schedule Engine equips contractors nationwide to deliver a modern, connected and engaging customer experience. Any time of day we can confirm dentist appointments via text or request rides and track pizza deliveries through mobile apps. But when it comes to home mechanical emergencies and repair, we’re all stuck with the same outdated, painful process from 30 years ago. The kicker is, Contractors realize this but lack effective tools and options to address it! At Schedule Engine, we solve this massive problem by equipping contractors across the country with patent pending technology that delivers the experience their customers deserve and the business differentiation they, themselves need. Sold as a SaaS, Schedule Engine™ employs scheduling Bots that empower homeowners to book repairs, confirm or reschedule appointments, meet and track en-route technicians, pay for services and rate their total experience – all via SMS/text, mobile web, and contractor-branded Apple/Android apps. The net result for contractors is boosted consumer confidence and deepened loyalty. Learn more at www.scheduleengine.com.
Neal Erickson's past jobs
Director of Software Architecture & Engineering at BankMobile, America's first completely fee-free, mobile-first bank. Responsibilities for teams in product and feature development, mobile app requirements, risk, fraud, customer behavior modeling, applicant scoring and account origination, testing, distribution, vendor selection and management, customer acquisition strategies and new account provisioning. BankMobile is a division of Customers Bancorp (NYSE: CUBI).
- Web site architecture, development and database design. - Highly customized PHP applications. - Maintenance and continued developement of the Sharp MVC Framework. - Co-developed Sharp eCommerce solution with Sharp MVC Framework. - MySQL and Microsoft SQL Server. - 3rd party application integration with services including Authorize.Net, QuickBooks, SalesForce, iContact, REALTOR Ecommerce Network and MobileStorm. - Development with 3rd party applications and platforms including QuickBooks PHP Integration Framework, CakePHP, osCommerce, htDig, SimplePie. - Search Engine Optimization - ASP.NET and ColdFusion development.
- Developed software package which enables real-time reporting for all product testers that show workload and efficiency and allows a test engineer to monitor tester trends and determine if they are functioning properly - Increased production efficiency by implementing changes to existing product assembly software. Employed quality alerts to meet current industry regulations - Diagnose and resolve hardware and software errors throughout the company - Resolve questions and problems that arise on the company help desk - Upgrade and install necessary hardware and software on company PCs - Assist in maintaining tape backups of all company data in accordance with the disaster recovery protocol - Assemble PCs and install necessary software for use by employees - Manage company mailboxes using MS Exchange Administrator 5.5 - Manage domain users and groups using Active Directory Administrative Tools - Lead project that evaluated the value in using SalesForce.com to manage accounting processes - Lead project that evaluated source control tools that provide a replacement for Microsoft Visual SourceSafe