Oscar Yu
About
Oscar Yu is from Vancouver, Canada Area. Oscar works in the following industries: "Automotive". Oscar is currently Operations Manager at Tesla, located in Vancouver, Canada Area. In Oscar's previous role as a Customer Experience Manager at Tesla, Oscar worked in Vancouver, Canada Area until Feb 2020. Prior to joining Tesla, Oscar was a Senior Delivery Specialist at Tesla and held the position of Senior Delivery Specialist. Prior to that, Oscar was a Delivery Specialist II at Tesla, based in Vancouver, Canada Area from Jan 2019 to Jul 2019. Oscar started working as Delivery Specialist at Tesla in Vancouver, Canada Area in Mar 2018. From Feb 2016 to Apr 2018, Oscar was Street Team Associate at OpenRoad Auto Group Ltd., based in OpenRoad Marketing, Richmond BC. Prior to that, Oscar was a Lot Associate at OpenRoad Auto Group Ltd., based in The BMW Store from Oct 2014 to Apr 2018.
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Oscar Yu's current jobs
Oscar Yu's past jobs
In Vancouver Tesla's Business Office experiencing first-hand the pressure behind one of the most controversial and fastest growing companies in the world. • Serve as the primary point of contact (as well as the principal point of contact for all Chinese clients) after the initial sale of a Tesla. • Building the most advantageous finance solutions while navigating through clients financial needs and barriers. • Manage quarterly pipelines of 3500+ clients with responsibilities such as overseeing logistics, pre and post delivery service concerns, vehicle detailing, contract drafting, finance approvals, and document signings. • Leading the Vancouver team in deliveries while pushing massive volume breaching quarters of a few thousand successful deliveries. • Other responsibilities include being the central point of contact for all customers with vehicle quality issues after delivery as well as the main point of contact between the Vancouver Tesla Service Team and the Vancouver Delivery Team. Also the organizer of internal events within Tesla Vancouver, as well as the mailing of all registration and finance documents at our Delivery Center.
Working with customers to schedule appointments, as well as sign contracts and conduct vehicle orientations at delivery. The point of contact for all product and process-related questions.
Attend events acting as a brand ambassador for OpenRoad through the process of informing guests of our brand goals, strategy and image.
Regularly updated list of car inventory, maintained warehouse organization, handled preparation of cars for delivery.