Patrick M Muchoki
About
Patrick M Muchoki is from Kenya. Patrick is currently Head, Business Process Management at NCBA Group, located in Nairobi, Kenya. In Patrick's previous role as a Ag. Head - Enterprise Programmes Management at NCBA Group, Patrick worked in Nairobi, Kenya until May 2022. Prior to joining NCBA Group, Patrick was a Portfolio Manager - Enterprise Programmes Management at NCBA Group and held the position of Portfolio Manager - Enterprise Programmes Management at Nairobi. Prior to that, Patrick was a Portfolio Manager: Enterprise Programmes Management at Commercial Bank of Africa (CBA Group), based in Kenya from Apr 2014 to Sep 2019. Patrick started working as Manager - Management Consulting: Strategy, Operations at KPMG in Nairobi in Mar 2013. From Apr 2010 to Mar 2013, Patrick was Senior Consultant - Operations Effectiveness at PwC, based in Nairobi. Prior to that, Patrick was a Business Process Modeller at Barclays Bank, based in Nairobi from Feb 2007 to Mar 2010.
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Patrick M Muchoki's current jobs
Driving strategic business process transformation and continuous process improvement initiatives that enhance customer experience and operational efficiency.
Patrick M Muchoki's past jobs
Responsible for the banks overall project management function, providing leadership, managing integration of enterprise systems, processes and functions to ensure consistent and efficient delivery of the banks corporate strategic objectives.
Managing and leading a portfolio of projects, development of business solutions and process improvement initiatives.
Key roles included business development, design and development of strategy and business process improvement solutions for clients, team management, performance management as well as project management and delivery.
Key roles included provision of business process re-engineering solutions to financial services clients, project management, business development activities including strategizing, crafting and writing winning proposals for provision of consultancy services.
Business process management, performance management including collection and analysis of management information for decision making. Specific roles included procedure writing, process mapping, process improvement, testing and implementation of strategic as well as BAU business process solutions. The objective was to enable business areas function more effectively through: managing process risk and costs, improving processes efficiency, productivity and customer service.