Paul Auclair
About
Paul Auclair is from Fountain Valley, California, United States. Paul works in the following industries: "Sporting Goods Manufacturing". Paul is currently VP of Product at Pedego Electric Bikes, located in Fountain Valley, CA. In Paul's previous role as a Technical Manager at Pedego Electric Bikes, Paul worked in until Nov 2016. Prior to joining Pedego Electric Bikes, Paul was a Warehouse Manager at Pedego Electric Bikes and held the position of Warehouse Manager. Prior to that, Paul was a Mechanic at Pedego Electric Bikes from Mar 2012 to Feb 2013.
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Paul Auclair's current jobs
• Monitor competition to identify trends in design, features, function and price points • Coordinate development of a rolling 2-year product plan • Qualify and select finished goods, component and technology vendors • Develop preliminary specifications and cost/margin targets for products in development • Collaborate and negotiate with vendors on development of products per the product plan • Plan and monitor execution of each new product development project • Validate in-process product at key milestones of development • Coordinate color, graphics and packaging development • Prepare all collateral materials (owners & service manuals) and provide product data to Sales and Marketing in anticipation of product launch • Manage commercial aspects with vendors (purchase orders, forecasting, production schedules, logistics, etc.) • Plan for after-sales service including establishment of service manuals and service parts inventory • Oversee production to ensure quality and compliance with specifications • Train in-house service and retail staff on relevant new technologies and service methods • Introduce new product to the Company’s network of independent retail sales at the Company’s annual sales meeting, detailing each product’s features and benefits, underlying technologies and effective sales strategies • Track product sales performance to established sales and profitability goals • Manage product lifecycle via enhancements and improvements through the engineering change process
Paul Auclair's past jobs
• Manage the Customer Service Department • Provide technical training to in-house and retail service personnel • Manage service parts inventory • Monitor Customer Service and warranty-related activities to identify emerging issues • Investigate quality issues, advise vendors and coordinate the development of remedial action plans both in the field and at the source • React to potential safety issues, advising management if/when safety related issues arise • Monitor and manage warranty claims; process vendor charge-backs when appropriate • Manage Customer Service staff, providing training, guidance, periodic performance reviews and hiring/firing as appropriate
• Coordinate and oversee warehouse operations • Manage inventory incoming/receiving inspection process • Manage inventory, coordinating accounting of material flow in and out of the warehouse • Manage the ebike assembly, inspection, repair (if necessary) and repackaging process • Supervise warehouse staff, providing training, guidance, periodic performance reviews and hiring/firing as appropriate
• Unpack, assemble, inspect, test and repair (if necessary) Pedego electric bikes prior to shipment to dealers