Paul Degnan

Lead the engineering function at Zest Health, responsible for software delivery, devops, compliance / security, and IT operations

Engineering Manager on the Internal Operations team, working to automate processing of prescriptions to reduce cost and enhance customer experience. Led teams on projects to integrate AI agent calling to streamline operations, build new internal tools, and create SSO tools for multipe EMRs

Created a platform that financially rewards SMI & SUD (Severe Mental Illness & Substance Use) patients for adhering to their Mental Health treatment plan. I have brought a gamified consumer-targeted mental health app from 0 to 1, built on React-Native with a Django backend in ECS.

Joined Oshi at the end of 2019, contributing as a key member of the leadership team during the company's transition to a telehealth GI clinic. Actively involved in shaping and driving the strategic direction of this transformation. - Led the expansion of the engineering team from 3 to 13, focusing on developing a broad range of skills including React-JS/React Native, Salesforce, data engineering, QA, and PM functions, while fostering a culture of innovation. - Played a central role in initiating and launching a mobile-first web application for member registration, using React-JS/Amplify/Node Lambda. Simultaneously oversaw the rollout of Android and iOS mobile apps to facilitate member access to telehealth services and support care coordination. - Oversaw the establishment of the Salesforce Healthcloud clinician platform, beginning in 2020. Initially engaged consultants to kickstart the project, then strategically hired four full-time engineers who were instrumental in building and evolving the platform. The system is a cornerstone of clinical and operational workflows, consistently expanding to integrate more clinical processes with evolution of the clinical model. - Pioneered the company’s data management strategy by developing the Oshi data platform. This project linked various cloud services to a PostgreSQL data warehouse, greatly improving our analytics and business intelligence capabilities, especially in collaboration with Tableau. Transitioned to a full-time data engineer in 2023. - Established the company’s security and compliance function, leading to a successful SOC 2 type 2 certification. This achievement was a result of thorough process management and strategic team building, including the hire of a dedicated compliance manager. - Managed and enhanced technical operations, addressing a variety of needs from partner utilization reporting to member marketing, issue reporting, and desktop support, contributing to the smooth running of our operations.

At Emilie, I drove the technology development and operations supporting patient, sponsor, and site needs. Responsible for architectural direction and engineering practices to drive the growth of Emilie's services to research and pharma institutions.

Led team of 9 Ruby and React engineers to support and develop new features for the Polaris platform. Responsible for development, devops and testing for a platform running Ruby on Rails / PostgreSQL on AWS.

Lead team of 7 software engineers, managing transition from ecommerce / CMS responsibilities to product engineering for two new platforms at once, along with expansion to team of 13. Responsible for working with business partners to identify scope and opportunity, and priortiize technology team efforts. - Led effort to transition from in-house RoR (Spree) ecommerce engine to Shopify Plus, including integration of custom business logic, SSO authentication, and export of all transactions to Netsuite ERP Oversaw transition from general backlog for all development team to three distinct cross-functional squads by product track - Led hiring and restructured engineering hiring process for 5 software engineering positions - Stepped in to project manage iOS / Android developent team on aggressive timeline to deliver a consumer-ready app including interface with hardware via bluetooth.

Manage 18-member team of engineers to build and support Marvel's digital properties, including marvel.com, marvelkids.com, and Marvel Unlimited. Marvel.com hosts average 9MM sessions / month, peak of 13MM sessions / month. Marvel Unlimited subscription service delivers over 17,000 digital comics to over over 100,000 users, for a flat annual or monthy fee, the largest subscription model digital comics service in the market. Marvel Unlimited is the 2016 Webby award winner in the Entertainment category: http://wbby.co/y4Ja1 * Development oversight of team building and supporting marvel.com, internal CMS, and Web service layer supporting Marvel Unlimited. Production technolgies include PHP / Zend / CakePHP frameworks, JS / Angular / Backbone, Memcache / Varnish, MongoDB / MySQL, F5 load balancer / Imperva WAF / Arbor DDOS protection * Responsible for strategic planning of technology group reources: create annual operating budget for development team, budgeting costs for all team expenditures for approval by finance. Also participate in annual product roadmap plan, providing high-level assessments of technical scope, and advocating for projects to reduce technical debt and streamline operations. * Evaluation and primary POC for third party vendors and partners, including technical integration with third party systems to receive and deliver PII and transactional sales data. * Response and mitigation for PCI and internal security scans, and privacy and security review of applications * Expanded team from 12 members to 18 including submitting requests for new FTE and building hiring process * Member of Disney Open Source Committee, setting policy and evaluating requests to use or contribute to OSS projects.

Senior developer With Marvel Digital Media Group development team * Backend development for first native mobile version of Marvel Unlimited product * Piloted PHPUnit tests for backend and Selenium front-end tests for marvel.com components and pages. * Implemented code review process for all changes being deployed to production. * PoC / implementation for project resulting in US Patent 9,124,568

Manage 11-member team (6 FTE and 5 offshore consultants,) as leader of Speedpay Consumer Web team. Provide technical leadership and management oversight for both public Web applications and backoffice reporting system. * Project management and resource planning responsibility for projects to re-architect core consumer - facing Web platform. The project is a ground-up redesign and rebuild of a core business product, moving it from VBscript/VB to C#.NET. The new system is a true N-tier system with dedicated application layer machines exposing a Web service interface through WCF. Load testing has shown that the new system tripled performance over the previous version. * Answerable for development timelines and code quality for Speedpay consumer-facing Web and reporting products, in a client-centric and time-sensitive line of business. This entails producing weekly updates on current throughput, and innovating process changes to improve time to market. * Responsible for level 3 support of Speedpay consumer Web and reporting, including both scheduled and incident off-hour support. * Personnel responsibility for the team, including yearly reviews, performance improvement measures, and hiring. Hired for seven developer positions in 2006 and 2007. * Responsibilities to corporate division for project governance, change control, and issue reporting.

(E Commerce Group Products acquired by First Data / Western Union September 2002) Managed team of 2-4 developers, while continuing with development duties. Product leadership responsibility for consumer-oriented Internet payment product (Paynow), supporting credit card, ATM, check, and ACH payments. * Management of workflow for team supporting the Paynow product. * Plan and oversee ongoing development of new versions and hotfixes of Paynow product. * Establish process policies and ASP coding practices for Paynow. * Customize code to client specifications for particular implementations of the system. * Research and development work to enhance stability and scalability of Paynow. * Development and support of internal tools in VB and ASP.NET.

ASP and VB code development responsibilities for all products offered by ECG. Development duties extended to several of company's products, including a call center product, Paynow, and backend processes for payment posting and data retrieval from mainframes. * Expanded stand-alone Internet payment product into extensible Paynow system that uses core code for all client implementations. * Created screen scraping system to deliver client mainframe data to three different front ends. * Created posting system to send messages about completed payments back to client mainframes. * Customized code in call center and Paynow products to client specifications.