Paul Ramesh
About
Paul Ramesh is from Singapore. Paul works in the following industries: "Telecommunications". Paul is currently Head of CX Operations - Customer Experience Manager at TPG Telecom Pte Ltd at TPG, located in Singapore. In Paul's previous role as a Customer Experience Manager at The Esplanade Co Ltd, Paul worked in Central Singapore until Nov 2019. Prior to joining The Esplanade Co Ltd, Paul was a Soccer Coach at First Kick Football Academy and held the position of Soccer Coach at Bishan. Prior to that, Paul was a Soccer Coach at Fandi Ahmad Football Academy, based in Tampines SAFRA from Jan 2011 to Dec 2012. Paul started working as Customer Experience Manager at The Esplanade Co. Ltd in Esplanade Drive in May 2002. From May 2002 to May 2002, Paul was Customer Experience Manager at The Esplanade Co Ltd, based in 1 Esplanade Drive. Prior to that, Paul was a Professional Soccer Player at Woodlands Wellington FC, based in Singapore from Jan 2001 to Apr 2002. Paul started working as Professional Soccer Player at Clementi Khalsa Football Club in Singapore in Jan 2000.
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Paul Ramesh's current jobs
Customer Experience Manager with broad set of skills applicable across different sectors and roles. Received numerous compliments from guests, patrons and management. I have a progressive 19 years’ experience in servicing different customer segments, performing well in high-pressure and fast paced environments. Familiar with startup environment and ability in navigating a team in changing business environments. Motivator, trainer, coach and well-rounded professional with a unique ability to relate diverse population with various backgrounds. Able to adapt and grasp new skills and information within a short period. Committed to improving life quality on the individual and on a social level. ACTA Certified Trainer, Coach and Motivator, conducting numerous training programs for full time and casual staff, in terms of Customer Service, Crisis Management, Team Building & Risk Management. Conducted onboarding for new hires on Customer Experience for both Full-Time and casual staff. AFC Certified Soccer Coach, with a certain set of skills and attribution that could help to achieve success. My experience has equipped me with the essential skills of Team Leadership, Passion, Patience, Positiveness & Perseverance. Safety Management Officer - COVID-19, implement and set-up safety and safe distancing measures, execute contingency plans, manpower scheduling with split shifts and staggered work hours at retail stores and office environment.
Paul Ramesh's past jobs
Customer Experience