Paul Smith

Managing, motivating and recruiting our network of 75+ owner managers (franchisees) delivering outstanding Pest Control, Locksmith and Specialist Cleaning services. With thousands of independent local Service providers all over the UK doing their own thing, with varying degrees of skill and application (or even trustworthiness in some cases), it’s becoming increasingly more difficult to make a sensible choice. Then you have the "big boys", nobody ever got sacked for hiring IBM, right? But are either of them right for you? Imagine a world where it was obvious who the best service providers were. Where service providers are chosen on the basis of their track record, their customer reviews and the trust that the service provider (local business owner) had accumulated through years of hard work and fantastic service. That’s what we have created. Our technicians:  Will get to you quickly  Are financially invested in the business, ensuring YOU total commitment to customer satisfaction (delight)  Are highly qualified and supporters of continued learning, so YOU are in safe hands  Are independently vetted and monitored for quality standards and customer service, for YOUR peace of mind  Are supported by a head office team and other technicians across the UK, we are here for YOU and our technicians when needed.

Ecocleen Services Ltd is a cleaning and environmental services provider. We pride ourselves on being a bit different. We typically work with clients who have historically experienced low levels of service delivery, unreliable suppliers or those that want to improve their 'green' credentials. We have several well known, large brands, on our customer list as well as small and medium sized organisations in the commercial and public sectors. We are the UK's leading providers of cleaning to day nurseries. We have recently taken our first steps into the volume retail cleaning sector which is giving our client excellent results and making real differences to the levels of service they offer their clients. In March 2014 we expanded our franchise offering through the acquisition of Pestforce, the largest Pest Control franchise in the UK. Along with Washforce and Lockforce these franchises provide customers with an opportunity to get a range of services form a single provider so saving time, effort and money using a number of providers. Our service range includes; cleaning, specialist cleaning (floors, building facades etc), washroom services, waste management, clinical waste management, landscaping, pest control and janitorial services. See www.ecocleen.co.uk for further details As Commercial Director I am Responsible for: Revenue Growth Operational Efficiency Channels to market Service and Product Development Partnering Recruitment Making the tea.

As a training business we specialise in helping organisations reap the benefits of reducing their training costs through the introduction of an increased percentage of eLearning into their training mix. We deliver cost and time reductions (design time as well as training time) and improvements in training effectiveness. We presently work in Defence, Emergency Services and Utilities but we are looking to broaden our customer base into transport and the NHS.

Understanding and interpreting client requirements. Managing delivery of project teams to scope, time and budget.

Planning and execution of FJ missions. Team leadership, resource management, utilisation of experts, task driven, hard working imaginative leadership

Deputy CO. Leadership and management of all aspects of mission readiness (ops, engineering and admin) to support tasks and roles.

Learned that I didn't know a lot about navigating but that I was a fast learner - I got better, honest!