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Paula Friedrich

Head of CX Insights, Airbnb
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Email: ****h@airbnb.com
Location: Palo Alto, California, United States
Current employer: Adobe
Current title:
Director, Customer Experience
Last updated: 30/08/2023 18:03 PM
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About

Paula Friedrich is from Palo Alto, California, United States. Paula works in the following industries: "Computer Software", "Museums & Institutions", and "Internet". Paula is currently Director, Customer Experience at Adobe. Paula also works as Sr. Communications Manager at Microsoft. Another title Paula currently holds is Head of CX Insights, Policy & Programs at Airbnb. In Paula's previous role as a Global Director, Connected Customer Care at Twitter, Paula worked in until Feb 2022. Prior to joining Twitter, Paula was a Communications Production Manager at Microsoft and held the position of Communications Production Manager.

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Paula Friedrich's current jobs
Company: Adobe
Title: Director, Customer Experience
Company: Microsoft
Title: Sr. Communications Manager
Company: Airbnb
Title: Head of CX Insights, Policy & Programs
Period: Feb 2022 - Present (2 years, 9 months)
Paula Friedrich's past jobs
Company: Twitter
Title: Global Director, Connected Customer Care
Period: Mar 2020 - Feb 2022 (1 year, 11 months)
Company: Microsoft
Title: Communications Production Manager
Period: Jan 2004 - Jan 2005 (1 year)
Paula Friedrich's education
Quantic School of Business and Technology
Executive MBA
2023 - 2024
Oberlin College
BA, Creative Writing
1988 - 1992
Pontificia Universidad Católica del Ecuador
Certificate Spanish Fluency
1991 - 1991
Paula Friedrich's top skills
Customer Experience Public Relations Content Strategy
Paula Friedrich's Colleagues
CG
Christian Castro Gonzalez
Global IT, Manager CPE
San Francisco, California, United States
JP
Jannon Siler MBA PMP
Head of CX Strategy & Operations
San Francisco, California, United States
KC
Kimberly C.
Head of IT Strategy & Business Operations
San Francisco, California, United States
YC
Yoon Choi
Revenue Strategy and Operations Manager
San Francisco, California, United States
IT
Irene Tang
Manager, IT
San Francisco, California, United States
Paula Friedrich has 8K+ colleagues in total at Twitter. You can find all of them in FinalScout.
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