Phuong Thanh Nguyen

●Develop and execute outreach programs to students identified as being academically at-risk ● Intake and assessment of needs/issues and the development of Academic Performance Improvement Plans ● Referral to and liaison with identified supports and services both on and off campus (housing, medical) as well as liaison with parents/family members ● Regular follow-up with students to monitor progress and review and revise Plans ● Maintenance of detailed advising notes, advocacy for student-centred policies and procedures at all institutional levels, as well as ongoing evaluation of Academic Success Advising processes and their effectiveness. ● Applying strengths-based and solution-focused approaches, as well as utilizing principles of academic advising to consider each student’s individual, diverse and special needs. ● Participation in the delivery of training/workshops for professional and academic staff, and students; participation in the planning and implementation of student success projects. areas for improvement. ● Prepare statistical reports that measure the impact and effectiveness of outreach, intake and assessment programs and practices. ● Maintaining a directory of internal and external services and resources ● Ensuring compliance with University policies (At-Risk, Leave of Absence, etc.) and identifying areas for improvement and making recommendations for review and revision of processes and policies as appropriate ● Managing and maintaining detailed advising records, as well as other relevant information regarding at-risk students (referrals, uptake of referrals) and making this available to relevant stakeholders (PAB, referral services) when appropriate. ● Must be able to act with a degree of autonomy and independence and adhere to University policies and confidentiality and privacy laws; and participate in regular supervision and professional development.