Pierre Yves Le Gall
About
Pierre Yves Le Gall is from France. Pierre-Yves Le is currently General Manager of an Engineering & Innovation Software company at Canon Production Printing, located in Venlo, Limburg, Netherlands. Pierre-Yves Le also works as Director Of Operations Service & Support at Canon Production Printing, a job Pierre-Yves Le has held since Aug 2011.
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Pierre Yves Le Gall's current jobs
Océ Print Logic Technologies S.A. is an innovative, software development and support center of the Canon Group, the world leader in digital imaging. Manage the 100 engineers of the company and the P&L of €15m turnover. Explore and harness new technology innovations: 3D printing, Big Data, IoT, AI and Cloud. Accelerate innovation and software production through support for the adoption of agile methods (SCRUM) supported by innovative IT tools.
Ensure the highest customer service experience and support results to all Canon's commercial subsidiaries around the world for all their customers who use "Large Format" printing systems and software solutions. Guarantee flawless computer security for all installed machines. Increase turnover and maximize margins on recurring revenues by providing innovative digital features. Develop and deploy the department's software strategy: new service concepts, product innovation, maintenance policy... Manage a team of 15 senior engineers & system consultants on 2 sites with a budget of + €2m. Member of the Executive Committee of the Service and Support Executive Committee of the Wide Format Printing Systems BU of Canon Production Printing division Member of the Executive Committee of Océ Print Logic Technologies S.A. company. - Annual revenues and gross margin objectives met or exceeded every year through the creation and optimization of new Services and the signature of contracts with both pre-sales and after-sales rescue operations for key account customers. - Tailoring of software solutions dedicated to specific customers - Creation, deployment and monitoring of a "Service Level Agreement" reused and embedded in all BUs - Technical resolution of more than 1000 problems per year in 3rd level support - Creation of a pole of expertise dedicated to IT security and network connectivity - Guaranted the IT security of B2B customers' printing systems by deploying and managing a process in collaboration with Software R&D in France and the Netherlands - Collection and analysis of customer requirements using the European, American and Asian sales subsidiaries to define the functionalities and business opportunities of our new digital print controllers