Ram Bhamidi
About
Ram Bhamidi is from Cambridge, England, United Kingdom. Ram is currently Product Leader at Genesys, located in United Kingdom. In Ram's previous role as a CEO and Co-Founder at Radarr, a Genesys company, Ram worked in Bangalore and Singapore until Feb 2024. Prior to joining Radarr, a Genesys company, Ram was a CEO at Uniworld Lifestyle Solutions and held the position of CEO at Bengaluru. Prior to that, Ram was a Sr. Vice President - Online Marketing, Social Media and CRM at Shaadi.com, based in Mumbai Metropolitan Region from Aug 2010 to Sep 2012. Ram started working as Director of Partner Management at PartyGaming in Jan 2006. From Jul 2004 to Dec 2005, Ram was CEO and Founder at E-Commerce Startup, based in London, United Kingdom. Prior to that, Ram was a Programme Manager at Commonwealth Business Council, London, based in London, United Kingdom from Aug 2003 to Jan 2005. Ram started working as Project Manager at Infosys Technologies Limited in Apr 1999.
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Ram Bhamidi's current jobs
Lead the global Social product portfolio across Social Listening and Social CX, defining enterprise-grade strategy, AI innovation, and platform integration within the broader customer experience ecosystem. Drive AI-powered capabilities that transform real-time social and digital signals into actionable insights and orchestrated customer engagement workflows for global enterprises. In addition, own the User Experience strategy across the platform, delivering scalable, intuitive experiences used by 2+ million agents and enterprise users worldwide. - Define and execute enterprise product vision for AI-driven Social Listening and Social CX - Embed advanced analytics and automation into customer engagement journeys - Ensure platform-wide UX consistency, scalability, and performance at enterprise scale - Partner with engineering, data science, UX, Product Masrketing and GTM teams to accelerate global adoption and measurable business impact
Ram Bhamidi's past jobs
Co-founded and led Radarr, an award-winning AI-powered Social Listening and Social CX SaaS platform, through its growth and successful acquisition by Genesys in February 2024. Radarr enabled global enterprises to transform real-time social and digital conversations into actionable intelligence. Our platform combined advanced AI, big data analytics, and workflow capabilities to power both Social Listening (brands, products, campaigns, competitors) and Social CX—helping organizations proactively engage customers, manage reputation, and enhance end-to-end customer experience. Under my leadership, we built and scaled a globally recognized platform trusted by leading brands across multiple markets.
Fashion e-commerce
As Senior Vice President at Shaadi.com, I played a key role in shaping and scaling the company’s online marketing and CRM strategy during a critical growth phase. - Led integrated digital marketing initiatives that accelerated customer acquisition and deepened user engagement across channels. - Strengthened the brand’s social media presence, building a highly engaged online community and expanding digital reach. - Leveraged data-driven insights and performance analytics to continuously refine acquisition funnels and optimize marketing ROI in line with evolving market trends.
London, UK
Founded a successful UK-focussed online calling cards store.
Bangalore, India and London, UK
Management Services Division