Ray Naeini
About
Ray Naeini is from Dallas, Texas, United States. Ray is currently CEO, Chairman at OnviSource, Inc., Omvix Group Inc., and EMERGE Global Inc., located in Dallas, Texas, United States of America. Ray also works as CEO, Chairman at OnviSource, a job Ray has held since May 2004. Another title Ray currently holds is Chairman, CEO at Omvix Group, Inc.. In Ray's previous role as a Board Member and Investor at VoiceAcuity, Inc., Ray worked in until Apr 2019. Prior to joining VoiceAcuity, Inc., Ray was a Executive Board Member at SMU School of Engineering and held the position of Executive Board Member. Prior to that, Ray was a CEO at Nexidia from Jan 2002 to Jan 2004. Ray started working as President at Intervoice-Brite in Jan 1995. From Jan 1991 to Jan 1995, Ray was President at Intellicall, based in Dallas/Fort Worth Area.
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Ray Naeini's current jobs
February 2024 - I am pleased to announce the launch of EMERGE — Global Source for Achieving Excellence, a new organization dedicated to helping contact centers and enterprises navigate the rapidly evolving world of AI and translate AI investments into measurable business outcomes. While continuing to serve as Chairman and CEO of OnviSource and Omvix Group, I have founded EMERGE and appointed Francisca Crous-Alegria as President, in addition to her current role as COO of OnviSource. EMERGE also draws on a broad range of industry, technology, operations, and financial experts worldwide to deliver its services. EMERGE’s vision is to empower organizations worldwide to achieve transformational excellence in workforce performance, customer experience, and business productivity through the successful adoption and application of AI. EMERGE will provide practical guidance and resources across the AI transformation journey—from AI readiness and advisory services to market research, case studies, real-world use cases, AI solution evaluation and selection, deployment, adoption, and pursuing measurable business outcomes. Our objective is straightforward: help organizations move beyond AI experimentation and fragmented, siloed solutions to enterprise-ready AI initiatives that are successfully implemented and connected to meaningful business results. EMERGE — Advancing AI Readiness. Accelerating AI Adoption. Driving Business Excellence.
OnviSource is an AI-Native technology and solutions company focused on helping contact centers and enterprises transform fragmented data, intelligence, and workflows into measurable business outcomes. Through its OmVista Engage AI-Native solutions, OmVista Excellence "Build Your Own AI-Native" Platform, and HumAgentic AI services, OnviSource helps organizations move beyond disconnected AI tools and siloed insights to an integrated approach that unifies data, analytics, AI, automation, workflows, and people. Our approach is built around Business Outcome Orchestration—transforming fragmented intelligence into unified Outcome Intelligence, then turning that intelligence into coordinated actions through Outcome Delivery. OnviSource supports organizations throughout their AI transformation journey by offering complementary AI services, including AI Readiness, solution design and customization, proof-of-concept initiatives, implementation, onboarding, adoption, and ongoing optimization—helping de-risk AI investments and achieve measurable operational and business results. Our mission is straightforward: make enterprise AI practical, integrated, affordable, and outcome-driven, so organizations can move from AI experimentation to AI that works alongside people and contributes to measurable improvements in customer experience, workforce performance, productivity, and business results. OnviSource — From Outcome Intelligence to Measurable Outcome Delivery.
Omvix Group is an investment and holding company focused on identifying, investing in, and developing AI-driven innovations and businesses with the potential to create meaningful enterprise and market value. As the 100% owner of OnviSource and EMERGE Global, Omvix Group brings together technology innovation, AI solutions, industry knowledge, and business leadership under a common vision: Transforming Innovation into Business. Beyond its wholly owned companies, Omvix Group seeks opportunities to invest in AI-based companies, emerging technologies, and innovative business concepts where strategic investment, operational experience, technology expertise, and market development can help turn promising ideas into sustainable businesses. Our philosophy goes beyond investing in technology. Innovation creates possibilities; successful businesses create value. Omvix Group bridges that gap by helping transform innovation into practical solutions, market opportunities, scalable business models, and measurable value. Through its companies and investments, Omvix Group is building an ecosystem spanning AI innovation, enterprise technology, AI readiness and adoption, business outcome orchestration, and market development—with a shared focus on turning AI potential into practical business value. Omvix Group — Transforming Innovation into Business. Our Trio Ecosystem: Omvix Group invests and builds → OnviSource develops and delivers AI technology and solutions → EMERGE helps organizations prepare for, evaluate, adopt, and successfully apply AI.