Richard B
About
Richard B is from 英国 英格兰 Wellingborough. Richard works in the following industries: "招聘", "零售", "医院和护理", and "医疗设备". Richard is currently Product Support / Customer Service Advisor at Fitness Superstore, located in Northampton, England, United Kingdom. In Richard's previous role as a Customer Service Advisor at Fitness Superstore, Richard worked in Northampton, United Kingdom until Jan 2021. Prior to joining Fitness Superstore, Richard was a Customer Service Supervisor at Millbrook Healthcare and held the position of Customer Service Supervisor at Northampton, United Kingdom. Prior to that, Richard was a Assistant Operations Manager at Millbrook Healthcare, based in Northampton, United Kingdom from Nov 2017 to Sep 2018. Richard started working as Service Delivery Supervisor at Baxter International Inc. in Northampton, United Kingdom in Jul 2017. From Oct 2016 to Jan 2017, Richard was Account Coordinator at Berry Recruitment, based in Northampton, United Kingdom. Prior to that, Richard was a Customer Service Supervisor at Millbrook Healthcare, based in Northampton from Sep 2013 to Oct 2016. Richard started working as Customer Service Coordinator at Millbrook Healthcare in May 2012.
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Richard B's current jobs
Richard B's past jobs
Generating new business, maintaining existing accounts.
Managing a team of five Customer Service Coordinators. Investigating and responding to all customer and prescriber complaints. Ensuring all targets and KPI's were met. Provide training and assistance within other depots and part of the implementation team that help set up new depots. Managing the thirteen driver technicians runs to achieve maximum efficiency. Planning and resourcing of the same day deliveries.
Main duties were to book out deliveries, repairs and collections of NHS medical loan equipment that was prescribed by district nurses and occupational therapists. Dealing with customers on the phone and face to face. Planning and printing of driver technicians routes.