Ricky Perez
About
Ricky Perez is from San Angelo, Texas, United States. Ricky works in the following industries: "Software Development". Ricky is currently Director Of Support at Appcues. Ricky also works as Owner at Mothership Game Studios, LLC, a job Ricky has held since Oct 2016. In Ricky's previous role as a Customer Support Manager at Formstack, Ricky worked in until Feb 2022. Prior to joining Formstack, Ricky was a Customer Support Specialist - Salesforce App at Formstack and held the position of Customer Support Specialist - Salesforce App at San Angelo, Texas Area. Prior to that, Ricky was a Assistant Director of Customer Success at TimeClock Plus (Data Management, Inc), based in San Angelo, Texas from Jan 2018 to Jul 2018. Ricky started working as Manager, Customer Success at TimeClock Plus (Data Management, Inc) in San Angelo, TX in Jul 2016. From Oct 2014 to Oct 2017, Ricky was Web Developer at Arcane Wonders, based in www.arcanewonders.com. Prior to that, Ricky was a Lead Sales Engineer at TimeClock Plus (Data Management, Inc), based in San Angelo, TX from Aug 2015 to Jul 2016. Ricky started working as WebMaster at TimeClock Plus (Data Management, Inc) in Feb 2011.
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Ricky Perez's current jobs
We publish fun games for people of all ages. Check out Outer Gods and Interlopers hitting Kickstarter this Halloween.
Ricky Perez's past jobs
Manage integration projects to third party financial and ERP systems. Create custom success plans for end users for easy product adoption. Provide customer health assessments of current user base. Reduce software as a service churn by ensuring the right people are working on the right projects at the right time.
Manage integration projects to third party financial and ERP systems. Create custom success plans for end users for easy product adoption. Provide customer health assessments of current user base. Reduce software as a service churn by ensuring the right people are working on the right projects at the right time.
Contracted Web Development and IT work. Create custom reports, maintain web store front, advance and create pages to ensure that Arcane Wonders products are showcased to a worldwide customer base, and general web server maintenance. Best of all I get to work with amazing people who develop amazing games!
Prepare and deliver technical presentations explaining software to customers and prospective customers Help clients solve problems with installed software/hardware Collaborate with sales teams to understand customer requirements and provide sales support Business analytic and custom report writing to assist with Sales department needs
C# and ASP.NET development. I also manage the QA and Marketing departments.
Project and Implementation Management.