Rittee Chookhiatti

• Technology solution and consulting for exhibitors Thais and foreigners • Built, Conceptualized, Drove and deliver IT along with network security, data privacy, and standard level followed by ITIL process. • Monitor KPIs and IT budgets to assess technological performance • Taking care all POS of restaurants both inside and outside, all IT infrastructure • Manage 39 permanent staffs and 40 outsourcing in Information Technology department along with training and coaching for its staff • Top 3 leaders of people engagement, leadership and best teamwork • Project Director - implementation of new ERP system which consolidated existing application become centralized application along with 60M • Project Manager - design and control part of construction iBis hotel (24M), Cosmo Office for rent and Cosmo Bazaar (46M) • Deploy strategies to lift up IMPACT become top one of five in ASIA within 3 years for an example Smart City. • Lift up IMPACT become information management system, information security management, software development. • Staff utilization multitasking, and built strategy for any circumstance

• Implementation of new core insurance system, information system, is cost around 40M • Develop and implementation of; re-organization, rationalization, IT strategic plans and operating policies in line with the company’s growth direction • Plan, manage and coordinate project budget (OPEX), time schedule and contract management Lead the whole project team with interface with the client to meet requirement • Manage 28 coordinators in Information Technology department along with training and coaching for its staff

-Perform and provide advice regarding enterprise infrastructure solution plan and design in part of system infrastructure to ensure that all hardware platforms are efficiently designed in terms of cost effectiveness and resource utilization in aligning with identified enterprise infrastructure -Perform and provide technical advice regarding capacity planning and management to ensure that all platforms are sufficient for all network and IT solutions integration , as well as for future business growth -Perform and provide guidance regarding enterprise infrastructure design to be aligned within project scope and timeline in order to ensure achievements of project objectives within determined timeline, set budget and expected solution quality for example, platforms for CRM, Billing, Provisioning, ERP, and other business application platforms within targeted capacity plan and security platform to ensure optimization of network quality, stability and reliability -Coordinate with key vendors regarding plan and design to ensure common understanding and optimum results -Responsible as a focal point for capacity management for dtac center to ensure sufficiency of service capacity provided to customers -Provide technical direction to lower level project team members, decide on the methodologies and techniques to be used, identify risks and determine how to approach and complete tasks, in order to guide and support junior engineers and successfully achieve targets -Ensure that specifications for new development are appropriate to meet customer needs while pursuing improved performance and monitor and ensure the efficiency of enterprise infrastructure elements, and resolve any complex technical issues where analysis of situations or data requires an in-depth evaluation of various factors -Ensure that specifications for new development are appropriate to meet customer needs while pursuing improved performance

- To operate both Telco (MSC, BSC, HLR, etc) and IT environment test to enable the company to achieve business goals - Overall responsibility to manage day to day testbed operation, Data Center Operation to ensuring maximum uptime as per SLA agreed with users - Aligning transformation roadmaps for infrastructure, applications and business layers - Direct the planning, simulated system, and delivery of all information to support the attainment of business objectives - Communicating with all heads of department in order to ensure the consistent updating of key artifacts - Control the use of budget to be comply with the objective and/or OPEX - To manage service requests, solution planning, and facilitate to project required - Report directly to the Department Manager

- Leader to co-work, planning and supervise among teams is to improve availability of services to meet business needed within approved budget - Controlling and monitoring process complied with specified application that to ensure the alignment of individual project with IT master plan and coordinate and co-manage among appropriated team and end user - Continually improve system productivity to support user align with ITIL3.0, SDLC 3.0 process for incident, problem, change and configuration management tasks - Manage co-coordinator and outsource engineering - Handling Data Warehouse, Data Mining and Campaign Management operation to meet the business requirement including Call Center and Billing application system (Siebel Application - Report to Unit Head Call Center Application

- Lead and manage all IT infrastructure of system, security and network - Develop and implement an IT operating procedure (SOP) - Responsible for supporting customers and technically capable to troubleshoot - Facilitate communication of business needs and review project status; lead project review sessions with technical and business staffs - Follow the SOP, monitoring and awareness SLA, include conduct a various training program - Setup and supervise 5 remote sites while in scope staff handles all the LAN/WAN, PABX and server systems such as MS-Windows Server, AD, Exchange, SMS, SAV and Unix - Report to South East Asia Operation Manager in Singapore

- Control, Lead and Manage NOKIA Warehouse Storapart - Perform product demonstration and deploy software to top 50 customers - Install tool and information for sale teams - Conduct MIS training for sale teams - Co-work with system integration to continually improve ERP system development, a program to collect data, providing information and to better manages the enterprise - Continually guidance and improve regional’s software to be suited in local country - Report to South East Asia Manager at Malaysia