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Rob Duncan

Founder, Chairman & President at Omni Interactions, Driving the Empowered and Connected Model
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Email: ****n@oiteam.com
LinkedIn: Rob Duncan
Location: Rockwall, Texas, United States
Last updated: 09/10/2026 17:05 PM
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About

Rob Duncan is from Rockwall, Texas, United States. In Rob's previous role as a Founder, Chairman & President at Omni Interactions, Rob worked in Denver, Colorado, United States. Prior to joining Omni Interactions, Rob was a Senior Vice President, North America Operations at SYKES and held the position of Senior Vice President, North America Operations at Greater Denver Area. Prior to that, Rob was a COO at Alpine Access, based in Greater Denver Area from Jan 2007 to Aug 2012. Rob started working as Vice President Customer Care at Capgemini in Aug 2004. From Jan 1998 to Jan 2003, Rob was Customer Care at Dell Technologies.

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Rob Duncan's past jobs
Company: Omni Interactions
Title: Founder, Chairman & President
Period: May 2016 - Present (10 years, 5 months)
Location: Denver, Colorado, United States
Company: SYKES
Title: Senior Vice President, North America Operations
Period: Aug 2012 - Apr 2016 (3 years, 8 months)
Location: Greater Denver Area
Company: Alpine Access
Title: COO
Period: Jan 2007 - Aug 2012 (5 years, 7 months)
Location: Greater Denver Area
Company: Capgemini
Title: Vice President Customer Care
Period: Aug 2004 - May 2007 (2 years, 9 months)
Company: Dell Technologies
Title: Customer Care
Period: Jan 1998 - Jan 2003 (5 years)
Rob Duncan's education
East Texas A&M University
Rob Duncan's top skills
Call Center Development BPO Call Centers Customer Relationship Management (CRM) Customer Retention Leadership Outsourcing Performance Management Process Improvement Team Leadership Vendor Management
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