Rob Nickel SPHR SHRM SCP
About
Rob Nickel SPHR SHRM SCP is from Seattle, Washington, United States. Rob works in the following industries: "Internet", and "Retail". Rob is currently Alexa Program Manager at Amazon, located in Seattle, Washington, United States. In Rob's previous role as a Division Vice President at Macy's, Rob worked in Oregon, Colorado, Utah until Apr 2021. Prior to joining Macy's, Rob was a Division Vice President at Macy's and held the position of Division Vice President at Seattle, Washington, United States. Prior to that, Rob was a District Vice President at Macy's, based in Northern/Eastern WA/ID/MT from Mar 2015 to Mar 2020. Rob started working as District Vice President at Macys INC in New Jersey, United States in Mar 2015. From May 2013 to Mar 2015, Rob was Vice President at Macy's, based in Dadeland Mall, Miami FL. Prior to that, Rob was a Vice President at Macy's, based in Rancho Cucamonga, California, United States from Nov 2010 to May 2013. Rob started working as Vice President at Macy's in Seattle, Washington, United States in May 2008.
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Rob Nickel SPHR SHRM SCP's current jobs
Rob Nickel SPHR SHRM SCP's past jobs
Accountable for a division encompassing 290K square miles across CO, UT, and OR with multimillion-dollar P&L for sales, with 20 direct report, 164 indirect and 3.5K front-line associates. DELIVERED RESULTS: ► Leveraged new channels such as curbside, Same Day Delivery, and video streaming to drive digital sales growth and customer experiences. ► Test and learn launch of dark store fulfillment test location, 1 of 2 in nation in Littleton, CO. ► Achieved double-digit increase in NPS during COVID-19 after coaching staff on how to effectively connect with customers through a focus on health and safety protocols and exceeding rapidly changing expectations.
Led Northern/ Eastern WA and Idaho district with 18 direct VP reports, 115 indirect and 3K front-line staff. DELIVERED RESULTS: ► Delivered the #3 ranked sales performance to plan nationally (top 10%) after designing holistic strategy to elevate execution across targets, inclusive of talent, operational excellence, and promotional cadence. ► Awarded The Chairman’s Award for outstanding contributions to the organization in 2017. ► Piloting and spearheading evolution of the Macy’s app from a customer-facing perspective, inclusive of test and learn on dynamic product directory and self-checkout.
Led the Jersey South district with 14 direct and 2.5K front-line staff. DELIVERED RESULTS: ► Increased internal promotions after creating comprehensive talent strategy to assess and address knowledge gaps aligned with development strategy to achieve growth. ► Improved merchandise setup and execution timelines, collaborating with regional and national partners to develop workshops for in-depth practice and skill building around execution methodology and techniques. ► Grew targeted brand sales by leading cross-functional team of central buying and planning members to create new career strategy built on how mid-Atlantic customers resonated with resources. Delivered proof of concept and launched across the organization to highly penetrated career markets.
Oversaw the third-largest volume location in the country with 8 direct, 60 indirect, and 1.5K front-line staff. DELIVERED RESULTS: ► Selected as 1 of 14 field executives from pool of 820 for 2014/2015 National Star Council strategic management group representing the Southeast region, providing decision support directly to senior management across the organization and playing an instrumental role in shaping company strategy. ► Awarded The Chairman’s Award for outstanding results and contributions to the organization in 2014. ► Collaborated with internal and external stakeholders on next generation physical and technological advances to drive sales and service experiences.
DELIVERED RESULTS: ► Delivered double-digit sales growth in 2012 as one of 43 stores representing the extreme growth cohort, 1 of 7 to exceed internal sales targets. ►Influenced CAPEX projects, including introduction of freestanding MAC at Macy’s locations. ►Promoted 13 employees to senior leadership roles after spearheading succession planning and talent pool development strategy.
DELIVERED RESULTS: ► Achieved significant savings through lean Six Sigma projects and focus on continuous improvement. ► Helped revitalize Seattle’s downtown corridor as member of Downtown Seattle Association’s Policy Committee.