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Rob Rolfsen

Head of Privacy, WW Ops, Amazon
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LinkedIn: Rob Rolfsen
Current employer: Amazon
Current title:
Head of Privacy, WW Customer Service, Amazon
Last updated: 22/05/2023 00:21 AM
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About

Rob works in the following industries: "Law Enforcement", "Computer Networking", "Internet", "Government Administration", and "Information Technology & Services". Rob is currently Head of Privacy, WW Customer Service, Amazon at Amazon. In Rob's previous role as a Chief Privacy Officer at Asurion, Rob worked in Greater Nashville Area, TN until Jun 2021. Prior to joining Asurion, Rob was a Senior Director, Privacy, Risk and Compliance at Asurion and held the position of Senior Director, Privacy, Risk and Compliance at Greater Nashville Area, TN. Prior to that, Rob was a Governance, Risk and Compliance Leader at Raleigh, NC, based in Raleigh, NC from Sep 2012 to Feb 2013. Rob started working as Director, Supply Chain Compliance at Cisco Systems in RTP, NC in Aug 2011. From Mar 2000 to Sep 2012, Rob was Director, Compliance at Cisco. Prior to that, Rob was a Director, Supply Chain Compliance at Cisco, based in RTP, NC from Mar 2010 to Aug 2011. Rob started working as Director, Sustainable Development at Cisco Systems in RTP, NC in Aug 2007.

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Rob Rolfsen's current jobs
Company: Amazon
Title: Head of Privacy, WW Customer Service, Amazon
Period: Jun 2021 - Present (3 years, 5 months)
Rob Rolfsen's past jobs
Company: Asurion
Title: Chief Privacy Officer
Period: Aug 2017 - Jun 2021 (3 years, 10 months)
Location: Greater Nashville Area, TN
Company: Asurion
Title: Senior Director, Privacy, Risk and Compliance
Period: Feb 2013 - Aug 2017 (4 years, 6 months)
Location: Greater Nashville Area, TN
Company: Raleigh, NC
Title: Governance, Risk and Compliance Leader
Period: Sep 2012 - Feb 2013 (5 months)
Location: Raleigh, NC
Company: Cisco Systems
Title: Director, Supply Chain Compliance
Period: Aug 2011 - Sep 2012 (1 year, 1 month)
Location: RTP, NC

Manager of functions focused on Supply Chain Trade Compliance, Supply Chain Compliance Audits and Conflict Minerals

Company: Cisco
Title: Director, Compliance
Period: Mar 2000 - Sep 2012 (12 years, 6 months)
Company: Cisco
Title: Director, Supply Chain Compliance
Period: Mar 2010 - Aug 2011 (1 year, 5 months)
Location: RTP, NC

Manager of functions focused on Product Material Content and Product Localization – interim manager of Supply Chain Security and Supply Chain Contracts. Accomplishments include: (1) Revisions of Cisco Controlled Substances Specification, (2) Six Sigma Playbook re: Controlled Substances, (3) removal of EU RoHS exemptions for 65 CPNs and plans for removal of EU RoHS exemptions from 46K MPNs and CE integration.

Company: Cisco Systems
Title: Director, Sustainable Development
Period: Aug 2007 - Mar 2010 (2 years, 7 months)
Location: RTP, NC

Manager of four global teams focused on Sustainable Development, Environmental Health and Safety and Workplace Resources Processes and Governance. Accomplishments include: (1) calculated Cisco’s first ever global carbon footprint, developed a corporate 25% GhG reduction goal and the strategy to achieve this goal and led Cisco’s participation in EPA Climate Leaders, (2) drove the development of IP-based solutions to measure, monitor and manage our GhG emissions (including a partnership between Cisco and SAS for GhG analytics) (3) achieved a significant reduction in GhG emissions in Year 1 of our EPA Climate Leaders goal period, (4) Six Sigma L1 Owner of Idea to Offering process which including an inventory of all Workplace Resource offerings and prioritization for standardization (5) participated in frequent customer engagements on Sustainable Development with specific focus areas on technology’s role on carbon measurement, monitoring and management.

Company: Cisco
Title: Director, Global Risk Management
Period: Aug 2005 - Aug 2007 (2 years)
Location: RTP, NC

Manager of five global teams focused on safety, security and risk management. Teams included: Business Continuity Management, Crisis Management/Security Operations Centers, Global Safety and Security, Environmental Health and Safety and Global Investigations. Accomplishments include: (1) migrated teams from local, theatre-centric teams to global teams resulting in global consistency, more efficient resource utilization, improved customer service and career development opportunities for the team, (2) developed best-in-class Pandemic Influenza Plan and drove Business Resiliency and Crisis Management to include directing Cisco’s response to various crises to include hurricanes, bombings, earthquakes and aircraft incidents, (3) conducted Enterprise Risk Management exercise for Cisco’s Asia Pacific Theatre and Scientific Atlanta acquisition, identifying and quantifying risk and evaluating management effectiveness at addressing identified risks and helping business decide whether to transfer, mitigate or wear identified risks, (4) partnered with Cisco sales teams re: sales opportunities and spoke at industry conferences on the areas of Risk Management with specific focus areas on Business Resiliency (Pandemic Planning), Enterprise Risk Management and how Cisco leverages its own security technologies to help achieve our mission.

Company: Cisco
Title: Senior Manager, Corporate Information Asset Protection
Period: Oct 2002 - Aug 2005 (2 years, 10 months)
Location: RTP, NC

Managed cross-functional team charged with protecting Cisco’s key information assets. Accomplishments include: (1) developed the business case to build Corporate Information Asset Protection Team and then established team and (2) Deployed technologies to aid in the team's mission, (3) established strong cross-functional partnerships to protect Cisco’s information assets and guided team to maturity and (4) via extensive benchmarking with industry peers, establishment of Intellectual Property Summit and customer and industry presentations established Cisco as a recognized leader in this space.

Company: Cisco Systems
Title: Manager, InfoSec
Period: Aug 2000 - May 2002 (1 year, 9 months)
Location: San Jose, CA and RTP, NC

After joining Cisco in March 2000 as a Project Manager, advanced to become Acting Director of the Department in April 2002. Accomplishments include (1) building and integrating a global team and (2) providing network security services to the company.

Company: FBI
Title: Special Agent
Period: Mar 1995 - Mar 2000 (5 years)
Location: San Francisco, CA

Highlights include (1) UNABOM and (2) Computer Intrusions Squad, established San Francisco InfraGard Chapter and served as San Francisco Y2K Coordinator .

Title: Senior Staff Counsel, Board of Veterans Appeals
Period: Oct 1989 - Mar 1995 (5 years, 5 months)
Location: Washington, D.C

Advanced to role of Executive Assistant to the Chairman of the Board and oversaw administrative matters for the 200+ attorneys Board and served as liaison with the White House and Congress. Also, as Staff Counsel reviewed and wrote Board decisions specializing in complex cases of POW’s, psychiatric disabilities, gunshot wounds, medical malpractice and fraud. Trained and mentored new attorneys.

Rob Rolfsen's education
Louisiana State University and Agricultural and Mechanical College
BS
1981 - 1985
JD
1985 - 1988
Rob Rolfsen's top skills
Information Security Outsourcing Security Management Project Planning Private Investigations Integration Supply Chain Crisis Management Network Security Risk Assessment Risk Management Manufacturing Security Enterprise Risk Management Corporate Governance Strategy Computer Security Business Continuity Physical Security Cross-functional Team Leadership
Rob Rolfsen's Colleagues
SA
Syed Irfan Ahmed
FBA Amazon Seller
Seattle, Washington, United States
AR
Andrew Raichlin
Director
Seattle, Washington, United States
AB
Abhishek Bhalerao
Manager, Transportation Procurement & Strategy
Seattle, Washington, United States
DG
Diego González
Chief Technology Officer, Book Depository an Amazon Company
Seattle, Washington, United States
AA
Andy Arnott
Founder
Rob Rolfsen has 900K+ colleagues in total at Amazon. You can find all of them in FinalScout.
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