Robert Ketcham

• Managed team of four data scientists offering long-term “dedicated freight” contracts to carriers (truckers) • Tripled dedicated freight from 2% to 6% of Convoy volume with sustainable economics • Launched optimization model to maximize dedication-eligible volume by bundling similar lanes • Matured program from scrappy Google Sheets to robust, reproducible data infrastructure • Received leading employee experience survey scores among Convoy data science managers

• Established Convoy’s definitions of carrier segmentation, churn, share-of-wallet, and many KPIs • Aligned company on “elite carrier” concept, a major component of Series C and Series D investor narratives • Designed and analyzed several app feature experiments • Devised and implemented framework for attributing carrier transactions to Convoy app features • Refined app development process to improve data completeness and documentation • Built and maintained critical data warehouse tables using DBT and Airflow • Co-founded Convoy’s People Science team (09/2019 – 04/2020) • Centralized company surveying and survey data to enhance data-driven insights • Completed analyses of employee and recruiting pipeline diversity

At applEcon, I worked with a small team of economists conducting analyses and writing reports that helped secure over $1.9 billion in settlements for our clients. • Exploratory data analysis and econometric modeling (including substantial data cleaning) • Contributing written and graphical content to economic expert reports • Industry/market research • Gather evidence from legal documents, databases, and testimony • Coordinating junior staff

I worked as part of NREL’s new initiative blending consumer technology with behavioral economics to nudge users toward sustainable decisions. • Contributed to design and execution of a quasi-field experiment measuring the effect of an augmented reality app on consumer choice; co-authored resulting publication • Implemented a decision-making experiment testing the effectiveness of carbon footprint messages on video streaming habits using Amazon Mechanical Turk

Research Lab Assistant to economist Yan Chen. I contributed to a variety of studies resulting in over four publications related to incentives in crowdsourced knowledge markets, public school allocation mechanisms, social identity and cooperation, and user search behavior. • Facilitated economics experiments with live subjects in computer labs • Managed experimental test subject recruitment website and scheduling • Verified experimental results using Stata • Completed miscellaneous research tasks for faculty and PhD students

I took part in a summer Research Experience for Undergraduates program at UMSI sponsored by the National Science Foundation. As a Research Fellow, I: • Carried out live economics experiments • Proofread academic working papers • Processed experiment data • Wrote content for a new experiment recruitment website