Roshna Jaid Zende

Recruited to help open a new company branch in the South, and North regions of India, guiding the start-up and management of a full spectrum of HR operations, systems, and programs. Worked with senior management, Finance department to create Employee Handbook, HR policies, and procedures; recruit employees; created group benefits databases; and develop orientation, training, and incentive programs. Managed leave-of-absence programs and personnel records; administer benefits enrolment and programs; administer HR budget; and handle personal issues.  Played a key role in ensuring the successful launch of branch offices. Structured and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives, and new-employee orientation.  Fostered a teamwork/open-door environment conducive to positive dialogue across the organization. Personal efforts were cited as the driving force behind the branch’s employeeretention rate of 73% within an industry where high turnover is the norm.  Negotiated approximately 35 to 45% salary offers and dozens of sign-on bonuses/relocation packages annually at both the exempt and nonexempt levels.  Brought workers’ compensation program into full compliance. Instituted preferred providers list and trained managers and associates on procedures to follow in case of injury.  Reduced benefits costs by 15% annually through meticulous recordkeeping and ensuring that the company did not pay for benefits for which employees were ineligible.  Wrote employee manual covering issues including disciplinary procedures, code of conduct, POSH policy, and benefits information.  Introduced the company’s first formal performance review program, creating a flexible and well-received tool that was later adopted company-wide.  Revised job descriptions across all levels and 20+ categories. “Shadowed” and interviewed employees to construct an accurate picture of the duties and skills required for each position