Samantha Manzello
About
Samantha Manzello is from Greater Boston. Samantha works in the following industries: "Retail", and "Restaurants". Samantha is currently Brand Marketing Specialist at BJ's Wholesale Club. In Samantha's previous role as a Associate Brand Marketing Specialist at BJ's Wholesale Club, Samantha worked in Westborough, Massachusetts until Apr 2020. Prior to joining BJ's Wholesale Club, Samantha was a Digital Marketing & Sales Specialist at Niche Hospitality Group and held the position of Digital Marketing & Sales Specialist at Worcester, MA. Prior to that, Samantha was a Runner, Waitress, Hostess at Niche Hospitality Group, based in Worcester, MA from Mar 2010 to Aug 2015. Samantha started working as Administrative Assistant at Holy Name Central Catholic in Worcester, MA in May 2012.
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Samantha Manzello's current jobs
Samantha Manzello's past jobs
In my current role I plan, create and publish all of the social media content for eight restaurant brands in Massachusetts with over 100,000 followers. • Producing fresh, engaging content on Facebook, Instagram, & Twitter that tells the unique story of each restaurant brand. • Adapting digital strategy to new social media trends and platforms. • Developing campaigns for restaurant openings, gift card sales, as well as brand awareness for existing locations. • Partnering with our Creative Director to design collateral for social, print, in-store, and digital campaigns. • Analyzing campaign results to enhance target audiences and improve campaign efficiency. • Publishing SEO optimized blogs for the Niche Hospitality Group website. • Establishing, presenting, and expanding Niche’s Corporate Loyalty Program.
I started with Niche Hospitality Group in high school as a food runner and worked my way up to the lead hostess in the company. • Provided expert customer service to patrons to ensure guests are satisfied. • Organized and scheduled reservations as well as develop seating plans. • Responsible for over 200 hours of training new employees
Every Summer throughout college, I managed the front office and provided customer service to patrons. • Filed, faxed, copied, answered multi-line systems and directed patrons. • Assisted with various alumni relation’s initiatives including fundraising and promotion.