Sandeep Sharma
About
Sandeep Sharma is from Delhi, India. Sandeep is currently Product Manager at Innovaccer, located in San Francisco, California, United States.
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Sandeep Sharma's current jobs
Developed and launched the MVP solution for healthcare focussed contact center with-in 45 days ● Reduced the average call time by 50 percent resulting in savings of USD 120 k annually for a key customer ● Managed the consistent USAT score of over 4.4 through multiple design and tech initiatives ● Designed a highly configurable work-load assignment service for multiple applications ● Average SLA for configuration update was reduced to 3 minutes from weeks ● Service was leveraged by multiple customers to provide daily care to over 50 K patients in COVID time