Sandy M

Putting our passion for pets to work, partnering with customers to create superior products and memorable brands • Created weekly, monthly, and year-end sales reports using Catalyst that enable the sales teams to evaluation sales for use with customers. • Developed Astro Loyalty reports that enabled the North American sales team a monthly recap of new retailers, unique customers and items sold. • Initial contact for all phone and email inquiries and in essence, the face of our company concerning branded and private label opportunities or concerns. • Organize and maintain customer information in teams in regards with pricing and contact information. • Created and manage the bill back process that is consistent for all TPC customers. This includes emailing me bill backs to be processed, getting approval from the sales team, then sending them to each operating company to process a credit.