Serdar Erkesen
About
Serdar Erkesen is from Istanbul, Istanbul, Turkey. Serdar works in the following industries: "Telecommunications". Serdar is currently Project Development & Execution Head at DorukNet, located in Istanbul, Turkey. In Serdar's previous role as a Channel Sales Manager at Prolink, Serdar worked in Istanbul, Turkey until Sep 2019. Prior to joining Prolink, Serdar was a General Manager at Mutlucell İletişim Hizmetleri A.Ş. and held the position of General Manager at Istanbul, Turkey. Prior to that, Serdar was a Sales Manager at DorukNet from Sep 2009 to May 2017. Serdar started working as Project & Business Development Executive at DorukNet in Istanbul, Turkey in Jun 2007. From Sep 2005 to Nov 2006, Serdar was Customer Relations Executive at DorukNet, based in Istanbul, Turkey. Prior to that, Serdar was a Quality & HR Represantative at DorukNet, based in Istanbul, Turkey from Sep 2003 to Aug 2005. Serdar started working as Technical Support Staff Member at DorukNet in Istanbul, Turkey in May 2002.
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Serdar Erkesen's current jobs
Serdar Erkesen's past jobs
Managing the 5-person sales team responsible for sales of Aruba, Juniper, McAfee, FireEye and ArcServe brands through the reseller channel.
Performing regular management activities of the company in the following headings: Ensuring effective communication and coordination between departments within the company and increasing efficiency. Creating New Solution Partners and Reseller Channels. Taking steps to increase customer satisfaction and loyalty. Analyzing the profitability and efficiency of the company and receiving reports from related departments. To give business plans within the framework of authority within the company, to analyze this flow periodically and to intervene when necessary. Analyzing and reporting the company's income and expenses. Controlling the purchasing activities of the company. Representing the company in front of judicial, administrative and financial authorities.
Responsible for sales of; Data Center Projects (Colocation Hosting / Cloud Hosting) Enterprise Internet Access (Metro Ethernet, G.SHDSL etc.) & MPLS-VPN Projects WiFi Hotspot Projects Enterprise & Wholesale Voice Services
Integration management of CRM, Business Automation and Billing software. Business Development Management coordinated with Sales and Marketing Departments. Carrier Relationships & Wholesale VOIP Sales Management.
Post-sales Management of Data Center, Enterprise Internet Access and Enterprise Voice Service customers.
Establishment and follow-up of the entire Quality Management System in the ISO 9001: 2000 certification process, establishment of a basic Human Resource Management system.
Solving the problems of customers about dial-up connection, e-mail and web sites.