Shannon Mazepink

Oversee all aspects of operations including but not limited to audit/investigations and legal teams, vendor management, billing/accounting, human resources, client relations and staff development. Managed operations that successfully recovered hundreds of millions of dollars for clients. -Recently supervised conversion of law firm to Clio case management software. - Supervise audit team to investigate thousands of loans within strict deadlines mandated by statute of limitations. Streamline processes to maximize efficiencies and eliminate redundant activities. - Coordinate Vendor Risk Management and Information Technology audits to be in compliance with client and industry guidelines. o Passed two vendor risk assessment audits by client, JP Morgan Chase. o Passed multiple vendor and third party risk assessment audits by client, FDIC. - Manage vendor relationships including negotiating contracts, third party assessment and ongoing monitoring. Audit vendors and sub-contractors for compliance with industry and client requirements as they relate to data and document management, IT/ cyber security and other risk control policies. - Draft policies and procedures to document process for compliance with risk assessment audits.