Shelby Koss

• Ownership of the Import Export Compliance program • Serve as the Trade Compliance subject matter expert • Develop and Conduct company compliance training • Advise on trade compliance policies and procedures • Provide guidance within the organization • Work with supply vendors on pricing, shipments, payments and contract terms.

Leads Compliance team which focuses on internal and external audits, candidate disputes, and employee and client education. • Research new and existing laws, regulations, policies, and industry standards. Draft internal memorandum on any needed changes for General Counsel review and ensure appropriate client communication is distributed. • Identify existing and emerging business practice issues, impacts to products and risks of company. Consult with General Counsel as needed to address these concerns. • Propose solutions relating to compliance requirements that impact the company’s products and business. • Evaluate the adequacy of internal controls and identify inefficient business processes that hinder compliance. • Contribute to the acquisition of new business by maintaining state-of-the-art compliance programs and providing leadership in the industry. • Develop and track effective compliance training programs, including appropriate introductory training for new employees as well as ongoing training for all employees and managers. Develop a client-facing training program leveraging video presentations viewable on demand.

Responsibilities primarily include transaction monitoring and research of customers deemed to be "high risk" by our various financial institution clients as required by their respective AML/BSA programs. •Transaction monitoring of assigned accounts to assess potential suspicious activity on the account, such as money laundering. •Identify data anomalies as they relate to AML initiatives, AML/BSA regulations, and industry best practices for AML/BSA analysis. •Assist other members of the Compliance Unit, data management efforts, and other company employees to maintain and implement the most effective means of meeting the company's AML and other transaction analysis and reporting requirements. •Work effectively with multiple complex data sources and technical analytical tools/resources. •Work and contribute in a team-oriented and collaborative environment to improve the analytical and reporting processes. •Adhere to and comply with all applicable, federal and state laws, regulations and guidance, including those related to Anti-Money Laundering (i.e. Bank Secrecy Act, USA PATRIOT Act, etc.), as well as adhering to company policies and procedures and client requirements.

• Plan, direct, control and approve all activities of the Supply Chain organization, seeking synergies to coordinate the flow of information within Operations and between Operations and business groups; assist in driving down working capital, optimizes inventory placement, and customer service levels; and advise the Operations and Business Leadership via direct involvement with the customer base. • Assure organizational structure operates effectively – (business practices, procurement strategies, distribution channels, business practices and closely manages employees). • Identify and drive cost out of the Supply Chain, and Operations organization. Eliminate identified non-conformances or deviations that occur within the Supply Chain function to improve overall service to customers. • Supervise P&L statements for Supply Chain Operations

• Development, implementation and application of risk metrics and methodologies and the monitoring, analysis and reporting of financial risk exposures, including anti-money laundering investigations • Analyze control failures and monitor remediation efforts • Ensure company compliance within supply chain • Supervise Issue Management escalation team • Point of contact for all escalated items regarding vendor conduct • Coach, mentor and develop staff to perform duties related to internal controls, process testing and investigations • Publish monthly Key Performance Indicators / Key Risk Indicators to leadership • Perform investigations to determine nature and severity of risks both external and internal

•Provide active management and supervision of payroll and data entry/clerical staff. •Ensure payroll process integrity by conducting program timesheet and payroll file audits (electronic and paper). •Communicate with necessary staff or worksites supervisors to resolve all participant payroll discrepancies. •Review electronic time capture system daily to address input errors in a timely manner. •Oversee the data entry process for manual timesheet collection and processing. •Ensure all participant hours are collected and accounted for prior to payroll processing deadline. •Reconcile hours to funding sources and submit final hours to program manager for processing. •Prepare summary report of total payroll liability and provide to program manager. •Ensure compliance with payroll procedures to ensure payroll submissions and approvals are met for seasonal and contracted staff and communicate with program staff to resolve payroll issues. •Coordinate resources to ensure team project and task deadlines are met. Meeting with team members daily on projects status, needs and priorities. •Ensure data integrity by having team conduct program record audits (both electronic and paper). •Meet weekly with the Summer Youth Employment Program management staff and team leads. •Provide daily reports to management staff and team leads.

• Documented business processes and analyzed procedures to increase efficiency and meet business demands • Developed a set of metrics derived from raw company data to track improvements in organizational efficiency • Operated as the lead point of contact for all client accounts and ensured the timely and successful delivery of services • Held weekly/monthly account review calls • Forecasted and tracked key account metrics

• Input, arrange and custom sort data and generate reports with data • Enter youths hours worked and calculate payroll and render payroll adjustments as necessary. • Read, interpret, organize and file thousands of detailed application materials. • Make adjustments to pay or answer payroll related questions directly to youth employees or parents. • Review youths time sheets and administrative forms to detect mistakes and rectify mistakes with high level of accuracy • and efficiency • Screen youth for program through reviewing of applications, conducting interviews • Monitor worksites to ensure youth are being properly supervised, labor laws are being followed and the quality of the • work experience is good • Maintain accurate and complete files on each student and ensure integrity of files is maintained. • Help youth facilitate all aspects of youth enrollment including completion of application paperwork, the work permit • process, physical exams and completion of Y.O.U. employment forms. • Conduct program orientation for youth • Monitor youth at worksites a minimum of 3 times. • Resolve problems at worksites to satisfaction of youth employee and worksite manager • Attend regular meetings as required by supervisor • Submit reports and paperwork as directed by supervisor and program manager • Maintain records of youth and employer contacts and enter information into computer system on a timely basis

• Audited all claims, files and records to ensure company, client contract and federal compliance was met • Analyzed database of internal entries to ensure quality and accuracy • Ensured timely loading of HSA benefit cards • Developed corporate wellness plans • Managed and distributed all corporate communications • Identified and resolved areas of improvement within department