Soad E

Duties: • Communications between the Ministry of Higher Education and SACM for ESL Student Approval. • Receiving ESL Students Documents and verifying all to make sure it is completed and approves them if they are qualified; get the final approval from the ESL Director to be signed and send to the Ministry. • Make sure all the received documents are completed or request the completed list, if it is not completed request further documents. • Communicate between different departments as needed (Academic or Authentication to verify schools and students documents. • Typing and Arranging all paper work for the updated agenda for new ESL Schools to be updated on the Web-Site. • Typing ESL Department Correspondences, Meeting Agenda and others as required. • Respond to my emails from students or other departments and the Director’s email on a daily basis. • Assisting coordinators in translating their emails or interprets between students and coordinators to understand their concerns. • Complete requests on a daily basis in the MOHE System (Regarding Meeting’s Agenda, and Employees Attendance, Vacations and permission leaves). • Assist students with any help they need and answer their questions or concerns. • Communications between the administrative office and Employees. • Answer student’s phone calls and Universities concerns and guide them to the right avenue. • Arrange for meetings to make sure everything is sat-up properly. • Handle student’s complaints either new students or current student and direct them to the right person or department. • Other assigned tasks from the director such as help a student with admission or other issue.