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Sonia Matondo

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Email: ****o@greenhouse.io
Location: Oakland, California, United States
Current employer: Greenhouse Software
Current title:
Customer Support Specialist II
Last updated: 22/05/2023 00:01 AM
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About

Sonia Matondo is from Oakland, California, United States. Sonia is currently Customer Support Specialist II at Greenhouse Software, located in New York, New York, United States.

You can find Sonia Matondo's email at finalscout.com. FinalScout is a professional database with business professional profiles and company profiles.

Sonia Matondo's current jobs
Company: Greenhouse Software
Title: Customer Support Specialist II
Period: Jan 2022 - Present (2 years, 10 months)
Location: New York, New York, United States

- Proactively support Greenhouse clients – primarily via email and online chat – to answer questions, provide assistance, troubleshoot issues, and route product feedback appropriately - Identify and resolve customer issues with products in the Greenhouse Suite, escalating as needed to ensure timely follow-up and satisfactory resolution - Become a knowledge-base on newest product functionality and expand technical skills through both training and practical experience - Provide recommendations for continuous product and process improvement by gathering use cases from clients

Sonia Matondo's Colleagues
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Jon Stross
Cofounder
New York, New York, United States
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Daniel Chait
CEO
New York, New York, United States
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Amanda Cammiso
Mid-Market Account Executive
New York, New York, United States
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Marnie Williams
Senior Content Marketing Manager
New York, New York, United States
KC
Kaylee Chappelow
Mid Market Account Executive
New York, New York, United States
Sonia Matondo has 802 colleagues in total at Greenhouse Software. You can find all of them in FinalScout.
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There are 3 other "Sonia Matondo". You can find all of them in FinalScout.
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