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Srdjan Prokic

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Email: ****c@airserbia.com
Location: Serbia
Current employer:
Air Serbia
Current title:
Mobile Product Manager
Last updated: 22/05/2023 01:23 AM
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About

Srdjan Prokic is from Serbia. Srdjan is currently Mobile Product Manager at Air Serbia, located in Novi Beograd, Serbia.

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Srdjan Prokic's current jobs
Company: Air Serbia
Title: Mobile Product Manager
Period: Sep 2019 - Present (5 years, 3 months)
Location: Novi Beograd, Serbia

• Selected cross-platform&headless approach based on open source technologies as enablers of experimentation culture, and basis for building consistent omni-channel experience • Combined analytics, user interviews, support tickets and reports from research agencies to discover user pain points across customer journey • Defined product roadmap and prioritized competing features by balancing user needs, business value and technical complexity • Built custom feedback feature to shorten communication cycle with users • Used Design Thinking process to create solution that are aligned with dev team and tested with users • Developed design system that could be easily scaled to web • Developed and maintained healthy relationships with internal and external stakeholders

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